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“Attentive staff, relaxing space, wonderful location.” 4 of 5 bubbles
Review of Kimpton Hotel Madera

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Kimpton Hotel Madera
Ranked #52 of 141 Hotels in Washington DC
Certificate of Excellence
GreenLeadersSilver level
Cape Cod
Level Contributor
3 reviews
“Attentive staff, relaxing space, wonderful location.”
4 of 5 bubbles Reviewed May 14, 2013

When you can ask for a decent green tea, get one...and not have to tell the check in staff what paper you want, but simply find the NY Times at the door in the AM...and when you leave, you wait no more than :45 seconds for your cab...you're in the right place.

Room Tip: If you're a tea drinker, as for the Dragon Well green...
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  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jcbouvier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaderaGM, General Manager at Kimpton Hotel Madera, responded to this review, May 27, 2013
Hello jcbouvier, short and sweet review!! Thanks for the review!!! Hopefully our tea was enough to make you a Madera guest for life!! Thanks again and see you soon, Modi Ahmed General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,181 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (304)
Date | Rating
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English first
San Francisco
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed May 9, 2013

This is my second time at the Madera Hotel. Yes it is true it doesn't have a grand entry, in fact there is not much of a lobby. The rooms have been redone, I had a deluxe king which was well appointed but very small and the bathroom was tiny even for a small person. It would have been very tight for a couple. The beds were comfortable and there were ample spots for plugging in devices. They offer complimentary coffee in the morning, ice water all day, and wine in the afternoon - a very nice touch.

Three top reasons for staying at the Madera were -
1. The fabulous location - close to Dupont Circle, the Metro, Embassy Row, The Phillips Museum
2. The staff is so friendly - helpful and attentive without being overly intrusive. One gentleman, Fernando recognized me from my last trip - he is a gem.
3. The Madera is usually a little less expensive than any of the other Kimptons in the area, maybe because the lobby is lacking a little. The other Kimpton hotels look more hip and glamorous, but The Madera is also in a quieter area than some of the others and I liked that.

The restaurant Firefly was great for breakfast and is a very happening place at night. Considering how noisy all of this could be, it was not a problem getting in and out of the hotel or a problem in the rooms.
I highly recommend this hotel for anyone coming to DC and looking for a small and intimate hotel in a very desirable part of town.

  • Stayed April 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaderaGM, General Manager at Kimpton Hotel Madera, responded to this review, May 27, 2013
Hello rebsol, thanks for putting up your top 3 reasons to stay at the Madera!! So great!! Yes the location is great, and our rates are very competitive with other hotels inthe area. But the #1 reason is our the service our Staff provides. What we lack in hotel size, we make up for with big hearts. Thanks again, Modi Ahmed General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed May 6, 2013

Overall a very nice place. Front desk staff were friendlly and helpful, rooms were clean and well appointed. Very good location. We had a balcony room on the 6th floor so we had a nice view but some street noise is to be expected. The attached Firelfy restaurant wasn't so great but there are plenty of options close by. I would like to try some of the other Kimptioon properties on future trips, but I would highly recommend staying here.

Room Tip: Go for the balcony. It beats looking out over a rear parking lot.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fudgiesmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaderaGM, General Manager at Kimpton Hotel Madera, responded to this review, May 7, 2013
Hello Fudgiesmom, I'm veryhappy you enjoyed your visit. Thanks so much for recommending our Hotel to others. I do apologize you didnt find our Firelfy restaurant to your liking. So sorry about that, but the good thing is they change their menu every seaon so i'm sure when you return you'll find something you enjoy. Thanks again and see you soon, Modi Ahmed General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Massachusetts
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed May 3, 2013

I love the Kimpton Hotels for the excellent service and slightly funky (in a good way) decor. The Madera didn't disappoint. The location of this hotel is also very convenient - right next to Dupont Circle metro stop and lots of food options nearby. But, what makes Madera stand out is the staff. Both Ms. Pleasant (I forgot her first name) and Fernando were welcoming and helpful in all aspects of the stay. The wine hour also had fun nibbles that varied. One night it was liver toastettes and the next it was brownie ice cream sandwiches. Both were delicious. Madera is definitely worth a visit.

  • Stayed April 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Audrey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaderaGM, General Manager at Kimpton Hotel Madera, responded to this review, May 7, 2013
Hello Audrey H, we are so happy we didnt disappoint!!! Yes the Staff at the Hotel and Restaurant are what really makes the Madera so special. I'm so glad Nicole and Fernando provided with such great service. The little nibbles at Wine Hour are delicious and come directly from our Firefly Restaurant. They have started their new spring menu so you must return. Thanks for writing the review and we do want you return as soon as possible, Modi Ahmed General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
110 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed April 29, 2013

The only reason I didn't give the Madera five stars is because it's lacking an elegant feel or plush complimentary aspects to the stay. That said, it's a great hotel for its location, its spacious rooms and its attentive staff. A perfect spot for families or couples, especially if you want good value for the price. Parents still traveling in the port-a-crib phase, you have plenty of room here. You can certainly find fancier hotels, but the Madera still delivers on everything you will need, and most of what you want. Who stays in their rooms anyway when in D.C.? With Dupont Circle restaurants and shops a block away, you can stroll to a vibrant, fun part of town in a couple of minutes. A Metro station is a couple blocks walk. Kimpton Hotels are reliable and always deliver quality. At the Madera, you get quality for a reasonable price! The king size bed was among the most comfortable I've ever slept in away from home. Didn't expect that and was pleasantly surprised! I've read other reviews saying the bathroom is small and it's true. There is little space to move around other than in the shower and to the toilet. But, you're not paying for a fancy bathroom, and this one is perfectly functional and clean. The sink area is outside the shower/tub room, and had a nicely lit, large mirror over the sink. I'd definitely return to the Madera, and for anyone looking to get value and reliability in the product with a great location, you've found your spot.

Room Tip: Construction is waning so rooms overlooking New Hampshire Avenue should be fine. Back of the hotel i...
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  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Alexandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaderaGM, General Manager at Kimpton Hotel Madera, responded to this review, May 7, 2013
Dear Alexandra S, we love that you said you would definately return to the Madera!! That's excellent, hopefully you're a Madera guest for life now! Very true we aren't the biggest hotel in washington, but what we lack in size we definately make up for in the personal level of service provided. Thanks again and do visit soon, Modi Ahmed General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
111 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed April 28, 2013

We stayed with our two daughters at the Madera this weekend. The room was great...definitely worth the balcony (but would have liked a few chairs out there). Plenty of space, well appointed. Yes, the bathroom is not large, but, since the closet and sink are outside of the "bathroom" there was enough room for anything you need. The staff was great. Location just outside of Dupont Circle is great...easy to get anywhere. We are Kimpton fans and this only added to our enjoyment of the chain!

Room Tip: Ask for a higher floor and get the balcony!
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  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Phil W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaderaGM, General Manager at Kimpton Hotel Madera, responded to this review, April 29, 2013
Hello Phil W, big thanks for being Kimpton fans!!! We love loyal Guests and we hope your visit made you a loyal Madera guest! Thanks for the great revie wand we do hope to see you soon. Thanks again, Modi Ahmed General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 bubbles Reviewed April 26, 2013

Arrived late Friday night. Not only they messed up my reservation, the receptionist was hostile and unfriendly. She even quoted me higher prices than what my reservation was booked for.
I finally gave up arguing over money because she won't budge.
An awful start and nothing about this hotel appeals to me.
How can one feel good about this hotel with such a dishonest unprofessional behavior.

  • Stayed April 2013
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Wildorchids81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaderaGM, General Manager at Kimpton Hotel Madera, responded to this review, April 29, 2013
Hello Wildorchids81, this is definately not the first impression that we want to provide.I am very sorry this happened. As you can see from other reviewers, our service at the Madera is what we are known for. This is not a typical experience. I would love to speak to your further about this to get more details. You can contact me at 202-521-7405 or modi.ahmed@hotelmadera.com. I look forward to hearing from you so i can investigate further. My sincerest apologies, Modi Ahmed General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kimpton Hotel Madera

Property: Kimpton Hotel Madera
Address: 1310 New Hampshire Ave NW, Washington DC, DC 20036-1502
Phone Number:
Location: United States > District of Columbia > Washington DC > Dupont Circle
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Business Hotel in Washington DC
#19 Green Hotel in Washington DC
#25 Luxury Hotel in Washington DC
#29 Romantic Hotel in Washington DC
#45 Family Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Kimpton Hotel Madera 4*
Number of rooms: 82
Official Description (provided by the hotel):
Kimpton Hotel Madera is an intimate, elegant boutique hotel nestled in Washington DC's historic and fashionable Dupont Circle neighborhood. Within walking distance of the White House, Georgetown and the city's monuments and museums, this Kimpton Hotel offers personalized service, luxurious amenities and an atmosphere of refined sophistication. The guestrooms are stylishly tranquil, and the gracious and knowledgeable staff genuinely pampers. Conveniently adjacent is the notable Firefly Bistro featuring contemporary American comfort food and a seasonal menu. ... more   less 
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Also Known As:
Kimpton Washington Dc
Hotel Madera Kimpton

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