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“Attentive Staff and Superb Location, A very pleasant stay”

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Kimpton Carlyle Hotel
Ranked #50 of 140 Hotels in Washington DC
Certificate of Excellence
Cleveland, Ohio
1 review
“Attentive Staff and Superb Location, A very pleasant stay”
5 of 5 bubbles Reviewed March 7, 2013

This hotel was wonderful. First and foremost the staff at this hotel was extremely attentive. I arrived at 8:30 A.M., long before expected check-in and I was quickly whisked up to an available room. I was able to prepare and rest for a few moments before attending an all day conference. The staff members, Dante, Vince and Abou helped me throughout my stay with directions, and places to eat and drink. Also, on my last day I was able to leave my bags at the front desk while I attended meetings.

In terms of the hotel itself, the rooms are spacious and clean and offered a pleasant work space. The location of the hotel near Dupont Circle was ideal. It is no more than a 7 minute walk to the nearest metro.

I highly recommend recommend Carlyle Suites. I expect to stay here numerous times in the future.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan123191919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ServiceSpecialists, Manager at Kimpton Carlyle Hotel, responded to this review, March 8, 2013
Dear Dan - we'll look forward to seeing you NUMEROUS times in the future!! Best wishes, Dante, Vince & Abou
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1,987 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (404)
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English first
Millersburg, Pennsylvania, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 3, 2013

The room was immaculate, service exceptional, and site location perfect. The staff was pleasantly cordial, and professional. I'd like to especially thank Dave, the resident manager, for making my three nights at the hotel as pleasant, enjoyable, and worry-free as possible.

Room Tip: Rooms have kitchenettes, which are a great convenience. Comfortable and quiet.
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  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Don M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ServiceSpecialists, Manager at Kimpton Carlyle Hotel, responded to this review, March 6, 2013
Thank you Don. Providing a cherished experience for each of our guests is David and his entire Team's personal passion! It is always gratifying to hear that we hit the mark. Hope to see you back in DC again soon. JoAnn Dana, Vice President
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Melbourne, Australia
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed March 3, 2013

We stayed here for 4 nights. The location is very good and the hotel has a nice feel to it. Our room was very well appointed and spacious. We liked some small touches such as nice soap and coffee. The bed and linen was really nice also. The staff were also very nice.

The walls and maybe even the ceiling seem to let sound travel more easily than usual. We heard the neighbours come and go and heard a loud group having a party in great detail. We also heard everything that went on in the hall. In addition, there was mechanical noise 24x7 as if from a refrigerator, although we don't believe it was ours. Our refrigerator did freeze everything we put in it though.

The only problem we mentioned was with a blown light bulb, which was fixed while we were out for the day.

Room Tip: There might be less noise on the higher floors
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ServiceSpecialists, Manager at Kimpton Carlyle Hotel, responded to this review, March 6, 2013
Hi Andrew - thanks for taking the time to post, though we're sorry you were disturbed by noise and your neighbors! On your next visit, be sure to let our Service Specialists know about this experience so they can take additional steps to insure your comfort! Best wishes, JoAnn & Team Carlyle Suites
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Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed February 28, 2013 via mobile

I feel bad writing this review, as the staff was very attentive (aside from the waitress in the breakfast room, who was very rude).
The room has a good size, and had a kitchen, which is always a plus. But the lobby, the restaurant, lounge and the rooms are terribly decorated. This place needs a makeover ASAP! The whole place just looks sad... The room is dark, unless you open the courtains, which can be uncomfortable if you are in your PJs. Location is good, but not perfect. If I ever visit DC again I would probably choose to be in Penn Quarter, where are the best restaurants

Helpful?
1 Thank MaGiannini
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ServiceSpecialists, Manager at Kimpton Carlyle Hotel, responded to this review, March 6, 2013
And we feel badly reading it....We're so sorry that we didn't meet your expectations! Washington DC is a great city, and while we would love to have you back, the Penn Quarter is also a great neighborhood to visit! All the best in your future travels - JoAnn & Team!
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Dublin, Ireland
Level Contributor
51 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed February 28, 2013

We stayed here as a couple with one of us working and out at meetings all day and other dependent on working at a desk. At first we were disappointed with the lack of light and views at the back of the hotel but we quickly grew to appreciate the working space and the very helpful staff. And it was very quiet - not something to be taken for granted in Washington. We are great fans of the Dupont Circle area and so the location of the Carlyle Suites was very good for us. The stay-at-home member of the couple appreciated the good-value breakfasts in the hotel restaurant and we both liked visiting neighborhood restaurants for dinner. WiFi was fine but it is annoying to have to keep logging in from the hotel website every time. The hotel arranged a very good car service to Dulles Airport - at $75 it was well worth it for the comfort.

Room Tip: Ask for a room high up to get light and views.
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DalkeyIsland30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ServiceSpecialists, Manager at Kimpton Carlyle Hotel, responded to this review, March 6, 2013
Hi Dalkey Island - Thank you for taking the time to post. We hope that you think of us again when you're on our side of the pond! Best Wishes - Team Carlyle Suites
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Great Falls, Virginia
Level Contributor
5 reviews
3 hotel reviews
5 of 5 bubbles Reviewed February 25, 2013

I stayed at the Carlyle Suites for 18 days while in business in DC. Free internet, free parking and an incredibly friendly staff are hard to beat. Dante, Simon and Abou at the front desk are like family! My room had a kitchenette so I was able to save lots o money by not having to eat out but the hotel has a chic and fun bar and restaurant. I will definitely come back and will certainly recommend to my colleagues. Great value, great stay!

Room Tip: Ask for a room in the back (facing the alley) that way you never have to hear the sporadic traffic o...
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CristinaMittermeier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ServiceSpecialists, Manager at Kimpton Carlyle Hotel, responded to this review, March 5, 2013
Cristina - COME HOME SOON!! We miss you....Dante, Abou & Simon
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Millersburg, Pennsylvania
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 25, 2013 via mobile

We (my wife, daughter, and myself) had the privilege to stay here for two nights while visiting family for a wedding. Being a person accustomed to large chain hotels, it was absolutely refreshing to have such refined accommodations for our stay. The staff is friendly and helpful, the building is classic and gorgeous, and the community (Dupont Circle) is aesthetic and inviting. I have to make reference to the hotel's manager, David, for his dedication to the hotel's culture of truly magnificent hospitality towards its guests. Well done. If you get the chance to meet David during your stay, be sure to say hello, as he is a really nice guy and genuinely cares about your experience. Oh, and if you have anything you need to accomplish during your stay, steer clear of the beds as they are extremely comfortable and will prevent you from ever leaving.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Colby_Challenger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ServiceSpecialists, Manager at Kimpton Carlyle Hotel, responded to this review, March 5, 2013
Dear Colby Challenger - I assure you that the privilege was all ours! Thank you for taking the time to post and we're sooooo sorry if you couldn't get out of bed....on the other hand, what are vacations for??!!

For those of you trying to track down David, I assure you that you can't miss his ever-present "WELCOM HOME" in our lobby! Best wishes, JoAnn and David's Team!
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Additional Information about Kimpton Carlyle Hotel

Property: Kimpton Carlyle Hotel
Address: 1731 New Hampshire Ave NW, Washington DC, DC 20009-2501 (Formerly The Carlyle Dupont Circle, a Kimpton Hotel)
Phone Number:
Location: United States > District of Columbia > Washington DC > Dupont Circle
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#23 Luxury Hotel in Washington DC
#26 Family Hotel in Washington DC
#46 Romantic Hotel in Washington DC
#51 Business Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Kimpton Carlyle Hotel 4*
Number of rooms: 198
Official Description (provided by the hotel):
Centrally located in fashionable Dupont Circle and newly renovated, Kimpton Carlyle Hotel offers 198 spacious hotel accommodations, some available with kitchenettes, Tempur-Pedic beds, plush duvets and at-home amenities. All rooms feature a flat screen television, available WiFi, and luxurious bath amenities by Bigelow. Kimpton Carlyle Hotel in Dupont Circle is also walking distance to DC's landmark neighborhoods and attractions such as Georgetown, Adams Morgan, U Street and our nation's most famous residence - the White House. The DC Metro and famed Dupont Circle fountain is just a short three block walk from our DC hotel, and premier dining is within easy reach along Connecticut Ave. As well as Dupont Circle. Come and stay with us and enjoy the beautiful tree lined streets and character rich architecture of the neighborhood. ... more   less 
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Also Known As:
Carlyle Hotel Washington Dc
The Carlyle Hotel

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