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“Great Place to Stay” 5 of 5 bubbles
Review of Capital Hilton

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Capital Hilton
Ranked #90 of 140 Hotels in Washington DC
Coventry, United States
1 review
“Great Place to Stay”
5 of 5 bubbles Reviewed October 8, 2013

Great place to stay. We have stayed there before with our children. Excellent for couples or families. Because it is close to everything, you really don't need a car. PJ Clarke's across the street, White House is so close by. Centrally located which is key. Our room was very clean and comfortable. We'll be back. Fantastic service.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gbrown231, General Manager at Capital Hilton, responded to this review, October 9, 2013
Thank you for choosing to stay with us at the Capital Hilton and for taking the time to give us your feedback. It makes us happy to know that you found our rooms to be clean and comfortable and our location convenient to many of the local attractions and restaurants this great city has to offer. We look forward to welcoming you back to our Nation’s Capital.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,835 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (431)
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English first
Boston, United States
1 review
4 of 5 bubbles Reviewed October 7, 2013

I stayed for the first time in this hotel to attend a conference on-site. This hotel is a great facility for conferences based on its location and the facilities at the hotel. My room was comfortable, although I could hear the opening and closing of the next room's door as if it were in my room, which disrupted my sleep. Overall it was a good stay.

  • Stayed October 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gbrown231, General Manager at Capital Hilton, responded to this review, October 9, 2013
Thank you for taking the time to review the Capital Hilton. We are delighted that you enjoyed your visit to the Nation's Capital. We would also like to apologize for the services in other areas of the hotel that did not meet your expectations. We appreciate your comments and observations, and we hope to welcome you back to the historic Capital Hilton soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Claremont, California
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 6, 2013

Great hotel for a 5-night stay with friends and family. Everyone was very helpful and courteous, our rooms were very clean and comfortable. Close to many great restaurants and the metro station. A bit pricey but would definitely stay here again.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jeriray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gbrown231, General Manager at Capital Hilton, responded to this review, October 9, 2013
Thank you for your review on TripAdvisor. We very much appreciate your kind comments and was pleased to learn of your experience at the Capital Hilton. We look forward to having the opportunity to welcome you back to the historic Capital Hilton in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
havertown, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed October 4, 2013

When I arrived I was told they didn't have a non smoking room with 2 Queen beds ready as I reserved, they wanted me to settle for 2 double beds which was unacceptable to me. I had to wait 40 minutes in lobby for room with a 4 month old. they tried to tell me check in had changed to 4pm and I arrived at 3:30pm? But my receipt had stated check in was 3pm. Hotel was clean and quiet. parking fee of 47.50$ is outrageous!!! Concierge was helpful!

  • Stayed September 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Susan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gbrown231, General Manager at Capital Hilton, responded to this review, October 9, 2013
We would like to take this opportunity to thank for you for your posting. We always appreciate candid feedback from all of our guests, and we will make sure all of your comments are shared with the Hotel Management. We hope we will have another opportunity to welcome and serve you at the historic Capital Hilton in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falls Church, United States
1 review
1 of 5 bubbles Reviewed October 4, 2013

From the second we arrived, things were bad. The Valet was very rude to us and nobody would help us with our bags. We put them on a cart, and the Valet yelled at us saying we can't use it. Then threatened us if we didn't bring it back. We checked in. The conceirge noticed we were carting our own bags and didn't say anything. The bell hop finally decided to help us when we were already waiting for the elevator. The room was tiny and it stunk like mold. I spent the weekend avoiding my room. Breakfast the next morning was disgusting. All the dishes were dirty, especially the plates and the juice glasses. The juice glasses had lip stick prints on them and were cloudy/gross. Then the bill came and my eyes popped out of my head. Definitely not worth it. So basically a little help with my bags. A room that didn't stink and clean dishes would have made this trip a lot better. I thought this was a nice hotel before. I feel really let down.

  • Stayed September 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Bruce B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gbrown231, General Manager at Capital Hilton, responded to this review, October 7, 2013
We appreciate your review of your recent experience at our hotel. We are very sorry you had a disappointing experience with us and we have addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise and your feedback will help us improve. Again we apologize for all of the inconveniences and we look forward to the next chance that we will have to serve you. Thank you once again for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
2 reviews
4 of 5 bubbles Reviewed October 4, 2013

The capital Hilton is very conveniently situated and all you would expect of a hotel of this class except for dreadful noisy rooms -sleeping pills would be obligatory for most. I was surprised to be charged for internet access and for use of a fitness suite.

  • Stayed September 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gbrown231, Manager at Capital Hilton, responded to this review, October 9, 2013
Thank you for taking the time to review the Capital Hilton. We are delighted that you enjoyed your visit to the Nation's Capital. We appreciate your comments and we hope to welcome you back to the historic Capital Hilton soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gatineau, Canada
Level Contributor
93 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed October 3, 2013

The best part apart this hotel is its location, a few blocks from the White House. Check in was quick and efficient. The room was basic and the bed really comfy. I was quite surprised that there was no refrigerator in the room. I also found the walls to be thin as we could hear toilets flushing and babies crying. Did not eat breakfast there but did have a few meals at the restaurant. Food was good and service was great. The concierge was very helpful with bus tickets and general tourist information on DC. All that said, I would stay here again.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank swiss2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gbrown231, General Manager at Capital Hilton, responded to this review, October 9, 2013
Thank you for choosing to stay with us at the Capital Hilton and for taking the time to give us your feedback. It makes us happy to know that you found our rooms to be clean and comfortable and our location convenient to many of the local attractions and restaurants this great city has to offer. We also would like to inform you that we do have refrigerators available upon request, and at no charge. We will be happy to deliver one to your room. We look forward to welcoming you back to our Nation’s Capital.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Capital Hilton

Property: Capital Hilton
Address: 1001 16th St NW, corner K & 16th Street, Washington DC, DC 20036
Phone Number:
Location: United States > District of Columbia > Washington DC > Dupont Circle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#39 Luxury Hotel in Washington DC
#64 Romantic Hotel in Washington DC
#69 Family Hotel in Washington DC
#70 Business Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Capital Hilton 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Capital Hilton Hotel Washington Dc
Hilton Washington Dc
Washington Dc Hilton

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