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“Good Place”
Review of Capital Hilton

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Capital Hilton
Ranked #96 of 141 Hotels in Washington DC
Hyderabad, India
Level 6 Contributor
208 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“Good Place”
Reviewed April 30, 2013

The best part about this hotel is its location. Barely a few blocks from the White House and other important places in Downtown DC. Easily accessible by the metro too. The hotel in itself is very good. Swift check in and check out. Good wifi. Rooms were clean and neat. and the staff was also very courteous.

  • Stayed May 2012, traveled with friends
    • Value
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Helpful?
Thank LUMKMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imane B, Manager at Capital Hilton, responded to this review, May 1, 2013
Thank you for your great Tripadvisor review. It is certainly gratifying and reassuring to hear that you enjoyed your stay with us. We are also delighted to know that our friendly staff factored in the success of your visit. We look forward to have the opportunity to welcome you back to the historic Capital Hilton in the future.

Best Regards,
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3,012 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (449)
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Grass Lake, MI
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 28, 2013

It's not a bad hotel, but when the executive lounge features basically a private Hampton Hotel breakfast, that is pitiful. For $369 per night!! Nice margins! Also on the "executive" floor no tub with the shower, no mini bar and no refrigerator and an old ratty blanket if you wanted to curl up in the chair. The lay out of the room is so not feng shui. The Manager should take a weekend to the Hilton In Antwerp, Belgium to see how they do it. If you go, don't stay on the "executive" floor at the Capital Hampton.

Room Tip: Do Not stay on the EXECUTIVE FLOOR. Horrible.
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  • Stayed April 2013, traveled on business
    • Value
    • Location
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    • Service
Helpful?
Thank comorbid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imane B, Manager at Capital Hilton, responded to this review, April 30, 2013
Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your feedback and are very sorry that our property did not meet your needs. We will take your comments under consideration as we work to improve our guest experience. We hope you will come visit us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, Minnesota
Level 6 Contributor
282 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed April 28, 2013

This hotel is past it's prime. The room I stayed in (662) was shabby, the bathroom miniscule and the beds not so perky. We stayed here for a business meeting so had no choice. I've stayed at the Willard in the past and consider it to be a top notch hotel in every way. I've seen bigger bathrooms in Paris and I think that says a lot. My husband, who travels extensively for business, agreed that the hotel was simply adequate no more no less. The location was great, I will say that, but other than that there was not much about it I could recommend. For a well known brand name hotel, the restaurant was clueless about gluten free food preparation. My daughter has celiac disease and must eat gluten free. It was an exercise in futility. So all in all I would say location is great. But for the rates charged I expect a whole lot more.

  • Stayed April 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Vicki000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imane B, Manager at Capital Hilton, responded to this review, May 1, 2013
Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.
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Hastings
Level 3 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 28, 2013

The Capital Washington DC was fantastic from the staff to the rooms. The front desk were very pleasant and helpful upon check in. The concierge was very helpful in planning tours. The rooms were clean.

  • Stayed June 2012, traveled as a couple
    • Value
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Helpful?
Thank diaperdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imane B, Manager at Capital Hilton, responded to this review, April 30, 2013
Thank you for your great Tripadvisor review. It is certainly gratifying and reassuring to hear that you enjoyed your stay with us. We are also delighted to know that our friendly staff factored in the success of your visit. We take pride in our product along with our warm and welcoming staff, but nothing could make us happier than to hear great compliments for our staff and the services they provide to our guests. We look forward to have the opportunity to welcome you back to the historic Capital Hilton in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney Australia
Level 5 Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed April 27, 2013

Located just a short walk from the White House this hotel was perfect for a business stay but would certainly be great for tourists as well. Beds and pillows are very comfortable and I found the rooms pretty quiet. Food unfortunately was expensive though so I advise people to search for other options.

  • Stayed April 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Oz_Traveller50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imane B, Manager at Capital Hilton, responded to this review, April 30, 2013
Thank you for taking the time to review the Capital Hilton. We are delighted that you enjoyed your visit to the Nation's Capital. We appreciate your comments and we hope to welcome you back to the historic Capital Hilton soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 4 Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 26, 2013

Highly recommended as a business hotel. Well located; good facilities; helpful and knowledgable staff and comfortable rooms. Free wifi in the public areas and a pretty good wine list in the bar. What more could you ask?

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheAmandaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imane B, Manager at Capital Hilton, responded to this review, April 30, 2013
Thank you for your Tripadvisor review. We are glad to hear that you enjoyed your stay with us and your visit to the Nation's Capital. We look forward to having the opportunity to welcome you back to the historic Capital Hilton in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 26, 2013

Overall great hotel. Close to the metro the white house us two blocks away. :-) However, we did see lip stick strains on two of their coffee mugs. We bought our coffee from Starbucks from then on. If we came to DC would definitely stay with them again.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicole V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imane B, Manager at Capital Hilton, responded to this review, April 30, 2013
Thank you for your review on Tripadvisor. We were pleased to note that our location worked well for your visit in Washington DC. We hope to have a future opportunity to host you here in Washington DC.
Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Capital Hilton

Property: Capital Hilton
Address: 1001 16th St NW, corner K & 16th Street, Washington DC, DC 20036-5794
Phone Number:
Location: United States > District of Columbia > Washington DC > Dupont Circle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#45 Luxury Hotel in Washington DC
#64 Romantic Hotel in Washington DC
#69 Family Hotel in Washington DC
#70 Business Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Capital Hilton 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Capital Hilton Hotel Washington Dc
Hilton Washington Dc
Washington Dc Hilton

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