We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice stay”
Review of Capital Hilton

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Capital Hilton
Ranked #97 of 142 Hotels in Washington DC
Reviewed November 5, 2012

I have spent a weekend here and was pleased with service. The location is convenient for travel by car as well as public transport. If you have a chance then use the executive floor. The only thing I didn't like is that they charge for everything you consume in the lounge. This is not common as I could experience in Asia.
I will come back again.

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank I-was_here_A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (3,185)
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,421 - 2,427 of 3,185 reviews

Reviewed November 4, 2012

The Capital Hilton is centrally located and within walking distance of the White House and Smithsonian. We were upgraded to a king room on the club level. Very nice room. Definitely ask to be located far from the elevators as we experienced quite a bit of noise as guests were coming and going. The hotel staff were very friendly and helpful. If you usually use the Hilton Honors free breakfast, just note that the room is very small and you need to get in early to grab a table. Food options are limited, but adequate. Overall, the convenience of the location made the stay worthwhile.

Room Tip: Select a room on a higher floor for better views and request to be far from the elevator as it is qu...
See more room tips
  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank tarheelfan91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2012

I chose to stay at the Capitol Hilton for a recent business trip because of its close proximity to the office I was visiting. I got in around 9pm and was tired so I was grateful that the check-in process was incredibly quick. The concierge was very helpful in giving me a list of restaurants for dinner, but alas most of them were too formal/pricey for what I was looking for. I opted for room service instead. It came very quickly—in fact so quickly I was still out of the room checking my email in the lobby. Room service didn’t leave a note or anything so I had to wait for them to come back and the food was a little colder than desired =/. However, one amazing thing was the staff at the front desk. I needed to print a few documents but didn’t want to go to the pricey business center for one staffer offered to print it at the front desk for no charge. I know this is typical, but he even gave me a card so I can email him other documents I might need to print in the morning (which I did). Overall very satisfied.

  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lawyertravelerNE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2012 via mobile

This was my first time staying at a Hilton hotel. I was pleased with the friendliness of guest services. Everyone was so pleasant. Check in was a breeze. The room was a little on the small side but very clean. It rained my first night there & my signal on tv kept fading out. I loved the black out curtains in the room...makes napping during the day AWESOME!! :) The concerge was great & very helpfl. We needed several things throughout our stay and the staff was happy to assist us. The housekeeping staff was great! The doormen were great! Everyone seemed to really enjoy their job which made my stay pleasant. Would definitely stay again.

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank royalti2you
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imane B, Manager at Capital Hilton, responded to this reviewResponded November 27, 2012

Thank you for your Tripadvisor review. Your gracious feedback is quite refreshing and very reassuring. We are glad to hear that you enjoyed your stay with us and your visit to the Nation's Capital. We look forward to having the opportunity to welcome you back to the historic Capital Hilton in the future

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2012

Just got back from DC tonight awaiting hurricane Sandy in Rehoboth Arrived with semi-flat tire Mohammad the awesome door man saw it so I knew I was in for problems before heading home today after conference called AAA they arrived no spare tire; Mohammad cleared crowded area to allow tow truck to come and get my beamer out of there to mak's for new tire. He is prince and his staff is awesome I can't imagine a more difficult job watching all that craziness in such a small area. Everyone in that hotel could not have been nicer - housekeeper warmest greeting; breakfast women awesome and so was food; bar staff quick and professional and actually cordial to a 60 year old woman - me. Only downside was room facing 16th on fifth floor only flimsy curtains the heavy curtains don't move across them. Allows in more sound and light than needed. I guess cause gentlemen's club across street wanted to see us hot old ladies even if we were only watching weather channel and asleep by 11.

Room Tip: get room not low floor facing 16th st
See more room tips
  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank patricia v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2012

Biked down from the C&O and was worried where to keep our bikes. Showed up at the hotel and it was "no Problem" whatsoever-keep them with the bellman and take them out when you need them. Perfect.Besides that the hotel is plush comfortable, quiet and the beds are to die for. And the location? Pretty much perfect-lots of restaurants and just a short stroll to the the White House and Mall...Couldn't be happier with the way the staff accommodated us.

  • Stayed: October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank dbruening
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2012

It's a Hilton, nothing spectacular but great location. What it seriously lacks is service. In 24 hrs i have received 9 different room card key because they never work, i have had to wait to somebody to take my to my room because the card keys don't seem to work (mine and all others in executive floors. Today the guy at front desk seemed to barely care about my problem and my (obviously) bad mood (just minutes ago). Finally at my room... I have not a single towel. Yesterday cockroaches at the coffee machine, and the manager: "Really?" C'mon!

Room Tip: Go to another hotel.
See more room tips
  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ShrimpBucket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gbrown231, General Manager at Capital Hilton, responded to this reviewResponded October 29, 2012

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us and I have addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise and your feedback will help us improve. Again I apologize for the inconveniences that you experienced while staying with us. I’ve worked team members to correct all issues mentioned. Thank you once again for your comments and we hope to have another chance to serve you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Washington DC hotels
Upper Northwest
Hilton Garden Inn Washington, DC Downtown
Show Prices
Show Prices
Show Prices
Upper Northwest
Washington Plaza Hotel
Washington Plaza Hotel
#26 of 142 in Washington DC
2,691 reviews
Dupont Circle
Holiday Inn Washington DC - Central / White House
Upper Northwest
Hyatt Regency Washington on Capitol Hill
Show Prices
Show Prices
Show Prices

Been to Capital Hilton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Capital Hilton

Address: 1001 16th St NW, corner K & 16th Street, Washington DC, DC 20036-5794
Phone Number:
Location: United States > District of Columbia > Washington DC > Dupont Circle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#46 Luxury Hotel in Washington DC
#64 Romantic Hotel in Washington DC
#69 Family Hotel in Washington DC
#70 Business Hotel in Washington DC
Price Range: $106 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Capital Hilton 4*
Number of rooms: 544
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Expedia, Hotels.com, Hotwire, Orbitz, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Capital Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Capital Hilton Hotel Washington Dc
Hilton Washington Dc
Washington Dc Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing