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“Trading on past glory” 3 of 5 stars
Review of The Mayflower Hotel, Autograph Collection

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The Mayflower Hotel, Autograph Collection
4.0 of 5 Hotel   |   1127 Connecticut Ave. NW, Washington DC, DC 20036 (Upper Northwest)   |  
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Ranked #58 of 140 Hotels in Washington DC
Certificate of Excellence
Crewe
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Trading on past glory”
3 of 5 stars Reviewed August 10, 2014

Perhaps it wasn't the best time to stay - the weekend of the 4th July. The hotel was very busy and there were long queues at the reception area. There was a slight mix-up with our reservation which had been made through a travel agent here in the UK. It was sorted out relatively quickly though.
Our suite was large and tastefully furnished, with a very comfortable bed. The bathroom was also large and had a separate (nice deep) bath and shower. Some attention to detail was missing though - toiletries were average and not replensished daily. Bathrobes were provided but were not of the best quality and no slippers were provided. There was also no turn down service. The room also had no safe. The explanation for this was that "the hotel is very old". We've stayed in older hotels which have room safes. The alternative is to hire a safety deposit box in the reception area. This is both inconvenient and time-consuming, particularly when the hotel is very busy.
The food in the bar/restaurant was so-so. Nothing to write home about.
Service was, overall, of the standard expected in such a hotel but again, nothing to write home about. We've encountered friendlier staff in different hotels but, staff here were pleasant and polite.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mayflower20036, Manager at The Mayflower Hotel, Autograph Collection, responded to this review, August 12, 2014
Thank you for your feedback from your recent stay at the Mayflower Renaissance Hotel. We appreciate the opportunity to understand what you enjoyed about your stay and like to hear how our guests perceive our service, as it allows us to find areas improvements. All of your concerns will be shared with our management team. Thank you again for your feedback and we hope to have you as our guest again soon.

If you would like to discuss anything further, please feel free to contact me directly.

Adam Grode
Guest Relations Manager
Adam.grode@renaissancehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,091 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Des Moines, Washington
Level Contributor
131 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed August 9, 2014

The Mayflower Renaissance is a great place to stay while in Washington, DC. It is incredibly close to a Metro Station so you are just a train ride away from everything you would want to see while in DC. There are also plenty of things to do within walking distance of the hotel, including the National Geographic, Ford Theatre and a Nordstrom Rack store.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank MaryElle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange County, California
Level Contributor
140 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 316 helpful votes
5 of 5 stars Reviewed August 8, 2014

Was honored back in Fall 2011 to get to stay at this historic "Grand Dame," as Presidents used to refer to this hotel. It was perfectly vintage looking on the outside, but with all the modern comforts of home in the room. The food at the breakfast buffet option was pricey, but laid out so gorgeously, and deliciously worth every bite. It was almost in walking distance to many interesting sites, and we took in every one we could when not working. I for a photo shoot, my partner for some p.r. work. Hope to re visit this historic hotel again, but am glad I got to have this experience I can tell future generations about.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
2 Thank TiffMateas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Alberta, Canada
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed August 8, 2014

Our family absolutely LOVED this hotel. We managed to get a wicked deal through Hotwire and I'm so glad we got this hotel! The staff is top notch, very polite, will always help and smile, I haven't seen a single frowning face, they all looked happy to be part of that hotel.

The location is amazing and pretty central, a quick walk/drive to all major attractions - the White House, all the museums etc.

The room was so beautiful and the beds/pillows were super comfy (and I'm usually quite picky about the pillows!) - they also had a very nice and clean bathrooms with great set of toiletries.

But the best thing about them is that when my son accidentally left his favourite stuffy they sent it back to us to Canada!!! I would definitely stay there again when I get a chance!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank Svetlana Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scarsdale, New York
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed August 8, 2014

I have stayed at the Mayflower and attended events there for many decades. I was stunned to enter the hotel on my last visit. They eliminated the charming lobby bar area, as well as the charming old bar that was on the left as one entered, and replaced both with a tacky, noisy space on the right hand side of the lobby. My husband and I endured one visit to the new bar, and never went back. Previously, we delighted in meeting friends in the old bar. I also found that the lobby bar area was a great place to people spot, and more than once ran into friends there by chance. This was an ill-judged renovation which has taken much of the charm and fun out of a Washington classic. The effect is to make the hotel colder and less welcoming. The rooms do not appear to have changed, but the attraction of the Mayflower was primarily the public spaces where one could see and meet friends and spot famous faces.

Stayed April 2014, traveled on business
Helpful?
1 Thank KasiaNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mayflower20036, Manager at The Mayflower Hotel, Autograph Collection, responded to this review, August 10, 2014
Thank you for sharing your feedback on TripAdvisor. We appreciate knowing what you enjoyed about your stay and where we have area for improvement. I will forward your concerns to the hotel manager. Please feel free to contact me directly if you have any further concerns.

Adam Grode
adam.grode@renaissancehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 7, 2014 via mobile

I stayed for a week for work. I found the staff very helpful and the location was perfect. Literally 5mins from the Farrgot North Metro which is 3 stops from Union Station. Also very close to DuPont Circle with lots of restaurants and night life. Rooms are also quite spacious, modern and clean.

Stayed July 2014, traveled on business
Helpful?
Thank Anya C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baton rouge
Level Contributor
118 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed August 7, 2014

The spicy margaritas are one of the best things to ever enter my mouth. The atmosphere was electric and a great time was had by all. Everyone around us was having a jovial time and the party never ended. You MUST try a Spicy Margarita.

Stayed August 2014, traveled with friends
Helpful?
Thank sheree t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Mayflower Hotel, Autograph Collection

Property: The Mayflower Hotel, Autograph Collection
Address: 1127 Connecticut Ave. NW, Washington DC, DC 20036
Location: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#28 Luxury Hotel in Washington DC
#54 Family Hotel in Washington DC
#56 Romantic Hotel in Washington DC
#69 Business Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Mayflower Hotel, Autograph Collection 4*
Number of rooms: 581
Official Description (provided by the hotel):
Listed on the National Register of Historic Places, The Mayflower Hotel, Autograph Collection has been a vibrant social hub in Washington, DC since opening in 1925. Refreshed and contemporary, our historic hotel newly inspires the city for business or pleasure with its premier location on Connecticut Avenue. The Mayflower delights with a timeless luxury found in our sweeping marble lobby, picturesque ballrooms, in-house health club, and luxury-minded guestrooms, offering plush bedding, high-speed wireless internet, and flat screen TV's. Enjoy a culinary delight at our lively American brasserie EDGAR, or step outside to experience the local flavor of Dupont Circle and other nearby attractions. Effortlessly blending historic tradition and modern luxury here in the heart of the nation's capital, The Mayflower Hotel is national treasure not to be missed. ... more   less 
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Also Known As:
Mayflower Hotel Washington Dc
Renaissance Washington Dc
Washington Dc Renaissance
Renaissance Mayflower Hotel
Mayflower Hotel Dc

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