We arrived at the Palomar having travelled by train from NYC. The door staff and reception desk staff were very friendly and we got checked in without any problems. I had emailed the previous week to see if I could get some cocktails waiting for us in our room, to surprise my wife. Lukas replied to my email and was very helpful. When we reached our room, the cocktails were there, but unfortunately we had to phone the front desk and get our room changed due to the smell of cigarette smoke. Even the porter commented on it. We were switched very quickly (and managed to take our cocktails with us) and our new room was as fresh as we'd have expected. I'm not sure what had happened in our original room, but it's a shame that the cleaning staff hadn't highlighted it to the manager, as it shouldn't have been made available to guests until it had been thoroughly cleaned.
On our first night, we were awakened by our "neighbour" shouting and swearing down his phone, so the soundproofing isn't brilliant. My wife phoned down to the front desk and complained, asking if someone could go and talk to the guest in the adjacent room. We're not sure what happened, as the noise continued for some time afterwards. The next night, however, we had a note and some chocolates in our room from the hotel, apologising for our sleepless night. After that, we had no further issues during our stay.
There is a gym in the hotel but, unfortunately, we didn't have a chance to try it out. Washington is a brilliant city for walking around, so we burned our gym calories out on the streets. :)
There is complimentary coffee downstairs each morning until 10am and, during the week, there is a "wine hour" where you can get a complimentary glass of wine and some nibbles. Very nice touches.
Despite our couple of small problems, I'd definitely consider the Palomar again if we ever go back to Washington.
- Official Description (provided by the hotel):
- Timeless sophistication meets contemporary style at the Kimpton Hotel Palomar Washington DC. This luxury boutique hotel provides flawless service and exquisite amenities in engagingly innovative surroundings. Located within Washington's historic Dupont Circle, this Kimpton Hotel and its lively Urbana restaurant are a short walk to Georgetown and the city's largest concentration of private art galleries, museums, theaters, shops and restaurants. ... more less
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- Also Known As:
- Kimpton Washington Dc