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“Almost Perfect Stay”

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Kimpton Hotel Palomar Washington DC
Ranked #35 of 141 Hotels in Washington DC
GreenLeadersGold level
Reviewed September 29, 2011

Just returned from a 7 night stay at the Palomar. It is high on my list but Iwe did encounter just a few weak spots. The things we loved: The rooms are well appointed and spacious. We were upgraded to a suite (extremely nice and large) for a nomimal charge. The basic rooms are great too, it was nice to have the extra space. The front desk was very helpful and always pleasant. the pool area, though small was very nice for a downtown location. The room was clean, bed great, very restful after a long day . It was very nice to have coffee in the lobby in am, lemon water during the day and a very nice wine reception each day fro 5-6pm. The retuarants in the area are plentiful and very good. Didn't have a bad meal! Urbana restaurant attached to the hotel is very good too. The location of the hotel is very convenient (near Dupont Circle) Now for the negatives: The concierge was not up to par. They were rude at times, very curt and were not very knowlegable. One example: we wanted to take a side trip to Mt. Vernon and got poor and multiple information. They need to spruce up the concierge department!! The only other complaint I had was that for a suite , we only had one sink ( a modern above sink--very impractical!) and the shower looked liked it needed a good scrub, wallpaper needs freshening! All in all we would recommend this hotel and would return .

Room Tip: Try to get the best room based on value!
  • Stayed: September 2011, traveled as a couple
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Thank jandlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas_Fraher, General Manager at Kimpton Hotel Palomar Washington DC, responded to this reviewResponded October 1, 2011

Dear jandlo,

I am glad you enjoyed your upgraded suite, our outdoor pool, and lobby wine reception. I am sorry you did not have a positive experience with our Concierge team. Your comments will be reviewed wtih them so we can improve the services we offer.

We hope to have the opportunity to welcome you back soon.

Regards,

Thomas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,093 - 3,099 of 4,441 reviews

Reviewed September 29, 2011

We were reccomended this hotel by "Trailfinders" and full marks to them. The check-in was the speediest and most efficient I have ever found. The hotel a short walk from Dupont Circle made the subway the easiest way of transport; and full advice on its use was given by the desk. Rooms were more than adequate and a bonus was that a "basic" breakfast was in with the room. There are 2 breakfast rooms, one for a FULL American which is not cheap, the other for tose on the offer has cereals, porrige, croissants, brad,coffee etc and is excellent.
All staff were friendly and helpful and we could not be more satisfied with any 4* hotel.
Finally, the deal that Trailfinders offered seemed to be about 10% of the room-cost.

Room Tip: Ask if the upgrade is available, and for breakfast-includud deals
  • Stayed: September 2011, traveled as a couple
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1  Thank ProspectGeoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2011

We celebrated our 11th year anniversary in D.C. last week and had such a wonderful expreience at the Palomar Hotel! We were treated just as a VIP would be treated! The front office staff was so courteous, detailed and polite, especially Phillip, the conceirge. He made our trip so much more amazing due to his recommondations on places of interest and restaurants to dine at. Our room was so cool! Loved the modern feel and the purple couch was awesome! The bed was incredibly comfortable and I actually slept better that I have in a long time! Everything was spot on in our minds! We will recommend The Palomar to all of our friends and associates. Thank you Phillip and The Palomar Hotel.

Room Tip: We chose a king suite and recieved an upgrade to a spa king suite upon arrival. The room was amazing...
  • Stayed: September 2011, traveled as a couple
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Thank kerrie p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2011

Have spent 3 nights in the Hotel Palomar with my husband and 8yr old daughter. We were upgraded on arrival to a suite and we have been impressed every day with the hotel and the staff. It is a lovely area with plenty of choices of food. Loved the complimentary happy hour and the staff throughout the hotel were incredible...always helpful and happy and nothing is too much bother. The rooms are very clean and our daughter loved the welcome gift and complimentary cookie and milk each night before bed.
More hotels should be managed like this one!

  • Stayed: September 2011, traveled with family
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Thank rtvg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2011

Stayed here for 4 nights on business. I was upgraded at no charge to a large suite which was huge with two queen beds. The desk area was large - which was good as I worked in my room most nights. Free wifi. I had room service and the food was very good and not expensive. The staff were very friendly and helpful. At the end of my stay they provided me with one of their town cars to take me to a meeting which was nicer than a cab and almost the same price. Outdoor pool with small shady terrace which was nice as it was very hot when I was there. Would go back.

  • Stayed: June 2011, traveled on business
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Thank gerbilsontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2011

Stayed here for two nights for a wedding in the area. Definitely appreciated the early check-in and the bonus use of the minibar for in-touch members. Staff were friendly and even though the valet parking was expensive it was better than the long walk to alternatives. All in all a good stay. Would return.

  • Stayed: September 2011, traveled with family
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Thank magnif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2011

We must have stayed in the smallest room in the hotel!!!!!! It was cramped and dark,and the cleanliness was to be questioned as there was a smell from the duvet,smelly feet spring's to mind. As there was no duvet cover (it was a sheet on top and underneath) we slept with just the sheets. The towels were not in the best condition either, I know that everyoune has different standards of cleanliness but given that no one else has stated any problems like this then maybe we just got unlucky with our room? So if going to this hotel stay away from room 332!!!!! Would love to know what rooms the other reviewers stayed in?

  • Stayed: September 2011, traveled as a couple
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1  Thank Scotnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kimpton Hotel Palomar Washington DC

Address: 2121 P Street NW, Washington DC, DC 20037-1010
Phone Number:
Location: United States > District of Columbia > Washington DC > Dupont Circle , Upper Northwest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Washington DC
#12 Romantic Hotel in Washington DC
#15 Family Hotel in Washington DC
#19 Luxury Hotel in Washington DC
#30 Business Hotel in Washington DC
Price Range: $153 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kimpton Hotel Palomar Washington DC 4.5*
Number of rooms: 335
Official Description (provided by the hotel):
Timeless sophistication meets contemporary style at the Kimpton Hotel Palomar Washington DC. This luxury boutique hotel provides flawless service and exquisite amenities in engagingly innovative surroundings. Located within Washington's historic Dupont Circle, this Kimpton Hotel and its lively Urbana restaurant are a short walk to Georgetown and the city's largest concentration of private art galleries, museums, theaters, shops and restaurants. ... more   less 
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Also Known As:
Kimpton Washington Dc

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