The service here really stands out, and Lily Moss should be promoted high within the Kimpton chain, as she was hands down the friendliest and most competent hotel desk person I've ever encountered. The rooms here are large and comfortable, but the shower, room service, room temperature, and tv channels all leave something to be desired. I still would highly recommend this hotel, especially at the rate we paid of $86/night.
The room is huge for a large city hotel and I really appreciated the layout. As soon as you walk in, there was a parlor to the left with a large orange drawer set and mini bar and then the small bathroom behind the parlor. As you walked past the parlor, there was a large closet on the left and then further past the closet it opened into the large bedroom area and expansive windows looking out onto 16th street.
The bathroom was small but stylish and I appreciated the three glass shelves to store your toiletries. The downside here was the shower in the shower/tub combo. The water pressure was dismal, and I hope that whenever they redo their bathrooms they will invest in a better shower head to increase pressure. Also, another guest said his room had only a walk in shower, so you may want to request that, though that may have been an accessible room.
The mini bar was convenient, but I wish we just had an empty fridge. It also would have been fun if the mini bar had local items rather than standard coke products and m&ms but it was still nice to have there in case we were thirsty since the hotel doesn't have vending machines (they have ice machines on three of the floors).
The closet was sufficient, but the safe inside the closet couldn't fit my 17" macbook pro no matter how I tried. They also give you plenty of hangers, which is great since so often there is a shortage.
The bed was very comfortable, being firm enough for support but soft enough to sink a little into. The bed linens were comfortable. This isn't the nicest hotel bed I've stayed in, but it was more than comfortable and I slept very well.
The television is a large flat panel HDTV-type of Tv, though it doesn't receive high definition and it only gets about 10 channels, so unless your show is on a major network, make sure you set your DVR at home. You can buy a bunch of movies if you want, though we didn't watch much TV other than Wimbledon on nbc.
The room also comes equipped with a stereo, and I love when hotels give you this because it's so much nicer to chill out at the end of the day to music rather than the drone of the tv. It is a CD stereo and there's not an ipod hookup, but I just burned a cd on my laptop and played that.
The view is nice out onto 16th street, and we looked directly onto a very old church. The hotel is only 10 stories and so are the buildings that are close by, so you're not going to get any sweeping views of the city. It appeared that the view is probably better onto 16th street than the rooms on the other side, which seem to look onto a parking lot and the backs of other buildings.
The only other thing that was less than perfect in the room was the temperature control, which seemed to really struggle with getting the room cold even though it was only a high of 80 degrees outside. I wonder if the rooms aren't sweltering on one of DC 100 degree summer days. We turned the temperature down to 65 and it never felt cold in the room. It wasn't uncomfortably hot, but a bit warm.
Also worth noting is that the hallways, while stylish, seemed to lack proper ventilation. They smelled a little musty. Not so much so that it was gross, but they probably need to re-ventilate the halls.
While the restaurant/bar is very stylish, it is small and so is its menu. I suppose it's better than having nothing, but we never ordered room service or ate in the restaurant due to the lack of choice. Additionally, they only serve breakfast for a few hours in the morning and dinner for a few hours at night. Worry not, there's a fantastic solution...whole foods market with a huge selection of prepared foods and dinners is literally around the corner. We went there twice over three days -- very convenient.
They also have complimentary organic tea and coffee in the mornings, which was very good, and complimentary wine at 5pm I think, though we never made it back to the hotel that early. Also, on weekend mornings they have complimentary bloody marys and cold pizza, both of which were excellent (they have the pizza delivered). I thought this was a very fun thing for a hotel to do.
Service was incredible. When we arrived at 9am (early flight), our room was already ready for us with a personal note inside. The front desk clerk was so friendly and helpful. What really got my attention was the next morning trying to print tickets to the capitol tour and Lily Moss, a front desk clerk, offered to print them at the desk so we wouldn't have to pay to get onto their business center (btw, for some reason they charge $5 per 15 minutes on their lobby computer and $1 per page of printing). She handled my email along with another guest at the same time seamlessly and did so with such an upbeat attitude. She just really seemed to like what she did, plus she was great at multitasking, and I really think the hotel is overlooking someone if they don't promote her.
A small complaint is that maid service is only available for a few hours during the afternoon. We had a do not disturb sign on our room for a nap, so we didn't get our room cleaned on our second day. I called down to ask about changing out our towels, which was not a problem. The weird thing was that later that night when we returned, we found a pile of towels leaning against our door. It was odd to me that they would deliver the towels and just put them at the door.
The location of the hotel is fantastic, unless you want to be extremely close to mass transit. Still, the dupont metro and faraguat north were both about a 10 minute walk through a nice neighborhood. Both those are on the red line, and if you walk a few blocks further, you can connect to the blue and yellow lines. The hotel is also easy walking distance to the white house and the rest of tourist central DC, and is still walking distance to adams morgan and the U street corridor as well.
Overall, I would highly recommend this hotel if you get a great rate and if it's not going to be 100 degrees in DC, because I definitely have a concern that the room would be uncomfortably hot if the weather outside were over 90, and trying to sleep in a hot room is never fun. But the rooms are huge, comfortable and stylish (other than the popcorn ceilings). The service is incredible, especially if you get to deal with Lily. The location is convenient to pretty much everything. Go on a weekend and have fun with the pizza and bloody marys in the morning.
- Official Description (provided by the hotel):
- On Washington DC's historic Embassy Row, Kimpton Rouge Hotel is a superb luxury boutique accommodation. This Kimpton Hotel is a playful and colorful urban retreat at the doorstep of the city's top cultural and historic attractions. Within blocks of Dupont Circle and near the White House, National Mall and countless museums and galleries, the alluring Kimpton Rouge Hotel entices with its rejuvenating décor, exceptional service, signature amenities and adjacent Bar Rouge lounge. ... more less
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- Also Known As:
- Kimpton Washington Dc