I was headed to DC for an art conference and the conference hotel was completely booked. A gamble at Priceline got me the luxurious Hotel Rouge on 16th street, just three blocks from my conference. My fellow attendees and I were driving from Wisconsin and blew out a tire on the tollway in Indiana. After changing the tire and then driving to get a new one, we found ourselves set back three or four hours. There was no way we would be making it to DC that night as we had originally planned.
I phoned the Rouge two times that evening, to let them know of our predicament. So you can imagine my surprise the next day, when the folks at the front desk were scratching their heads and saying, "Are you SURE you had a reservation here?!?!?"
Apparently, despite the fact that I had called to let them know I would be arriving late, someone just assumed that I wasn't coming at all, and cancelled the rooms I had reserved for FIVE NIGHTS!
At first we were told that they were overbooked and had no rooms to offer us. That they could set us up in a neighboring hotel for the night, but that we would have to pay the $200 for the new room. This was, of course, unacceptable since we had already PAID for the hotel through priceline, and the room cancellation wasn't our fault.
Eventually, we reached a deal. They would finance our stay at the neighboring hotel for the night, then we would return to the Rouge for the following nights, having been upgraded to one of their specialty rooms.
After all of that mess, the hotel turned out to be very nice. The staff was very attentive and incredibly friendly. The rooms are great, especially if you're into all things hip... and red.
They have a free wine/beer happy hour in the lobby every evening, and the swanky adjoining bar is a great place to mull over hotel mishaps and blown tires.
I highly recommend the Hotel Rouge... just make sure they know you're coming!
- Official Description (provided by the hotel):
- On Washington DC's historic Embassy Row, Kimpton Rouge Hotel is a superb luxury boutique accommodation. This Kimpton Hotel is a playful and colorful urban retreat at the doorstep of the city's top cultural and historic attractions. Within blocks of Dupont Circle and near the White House, National Mall and countless museums and galleries, the alluring Kimpton Rouge Hotel entices with its rejuvenating décor, exceptional service, signature amenities and adjacent Bar Rouge lounge. ... more less
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- Also Known As:
- Kimpton Washington Dc