We read the reviews prior to spending two nights at the Park Hyatt, but we were still pleasantly surprised by how good it was. The service was as good or better than the Ritz, Four Seasons, and other luxury hotels we've stayed at in the past. Everyone with whom we came in contact was professional, helpful, and friendly from the front desk, bell men, even the folks cleaning the pool. The concierge offered great suggestions and all of the little things were taken care of as promised...for example, we asked that our rooms be cleaned when we left for the morning and, unlike so many other hotels, it was done when we returned. We stayed in two premier park deluxe rooms, which were clean, functional, large,and well decorated. As others have noted, the TVs did not have HD, but that seems to be getting addressed soon.
We only have two complaints. First, our reservation, which was made through the platinum reservation line, failed to note that we needed to have our rooms attached because we were travelling with small children. I don't believe this was the hotel's fault, but as a result we were forced to choose between two smaller attached rooms or two larger, but unattached rooms. We took the larger, and supposedly quieter rooms, but that led us to our next complaint. One of the rooms (#401) backed up to the electrical room. Every so often, something would rumble and vibrate our pillows/bed waking us up. It's tough to get a good night's sleep when you are being constantly awakened so that issue detracted a bit from our experience.
Despite those issues, which could be easily avoided next time, our stay was wonderful. I would certainly choose the Park Hyatt again, but would make sure not to back up to an electrical closet.
- Official Description (provided by the hotel):
- Park Hyatt Washington, located in the fashionable West End Georgetown neighborhood of the nation's capital, combines sophisticated modernism with classic American style. With its Tea Cellar offering rare and vintage tea selections, intimate Spa Room offering an array of services and treatments, redesigned flexible event and meeting space, and celebrated Blue Duck Tavern restaurant, Park Hyatt Washington offers guests a unique experience in the nation's capital. ... more less
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- Also Known As:
- Park Hyatt Washington Hotel Washington Dc
- Hyatt Hotel Washington Dc
- Hyatt Washington Dc
- Washington Dc Hyatt