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Omni Shoreham Hotel
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Reviews (7,613)
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3,937
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4,937 - 4,942 of 7,613 reviews
Reviewed March 28, 2014

A beautiful and historically grand hotel that manages to make you feel like a special guest. The rooms are large and the beds are super comfortable. Some bathrooms are small but still provide the amenities that you need. The main restaurant, Roberts, serves all meals and the food,service and ambiance are all very good.

  • Stayed: March 2014, traveled on business
    • Value
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Review collected in partnership with Omni Hotels & Resorts
Thank Carol F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2014

This is a beautiful, comfortable hotel with a friendly and efficient staff open since 1930, host to politicians, dignitaries, performers, and entertainers including the Beatles in 1964 as well as many important business conferences and meetings. It was a lovely place for a conference and my husband was able to come on the Metro and spend part of the weekend with me there.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Hannah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2014

Classy hotel in an excellent location. It doesn't look like much on the outside, but the inside is beautiful, and the rooms were clean and comfortable. Less than a 5 minute walk to the metro, on the convenient red line. Friendly staff, useful services, and a great little diner across the street too!

  • Stayed: March 2014, traveled on business
    • Value
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    • Cleanliness
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Thank kallanchen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2014

We stayed here for 5 days, upon our departure, I noticed we had lice....we did not arrive with lice. The hotel said it was not from there hotel? Really, our head layed no where else....It is horrible. The hotel smelled and is truly outdated. I would not return here every again.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
3  Thank Deborah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tkermabon, Manager at Omni Shoreham Hotel, responded to this reviewResponded March 28, 2014

Dear guest,

I am very disappointed to read your TripAdvisor review, as well as your electronic survey you recently submitted. Earlier this month, you informed our management team that you and your family were diagnosed with head lice after returning home from your trip to Washington. I expressed my empathy, and we came to agreement that there is no way to determine where you contracted that uncomfortable parasitic insect, but that it is almost always spread from one person to another directly. As we discussed, we do not know what the source of the problem was nor do we have a problem with lice in our hotel. This could have occurred anywhere and normally involves head to head contact, according to the CDC. At the time we spoke you indicated you were appreciative of our response and that "all parties have walked away satisfied." Apparently you have had a change of heart since then.

Trained hotel associates and a licensed professional inspected the room you occupied after your complaint and found no evidence of anything other than a clean room.

I am sorry you are still struggling with this issue.

Regrettably,

Tom Kermabon
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2014

We went to this 800+ room hotel for a conference. Everything about it is well done. Our large room with a nice view of the Connecticut Ave bridge made the stay a pleasure, and reminded us not all hotel rooms are narrow rectangular boxes!
We liked the friendly front desk, the AM paper and coffee delivery, but especially the bright clean airy room with a view!
One more WOW was a little jar in the bathroom with QTips &cotton balls. nice.

Room Tip: Join the Omni frequent traveller club "select guest" to get free wi-fi.
  • Stayed: March 2014, traveled on business
    • Value
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Thank steve49022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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