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Omni Shoreham Hotel
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Reviews (7,511)
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5,083 - 5,088 of 7,511 reviews
Reviewed December 20, 2013

on our first visit to the wonderful Capital City, my wife and I were very impressed with the Omni Shoreham. the Hotel was impressive- excellent room,lovely lobby and gardens. Very convenient for the subway to Washington and ideal location for eating out at night. The staff were very friendly. In all,the hotel offered true value for money!

  • Stayed: October 2013, traveled as a couple
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1  Thank ukangiec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2013

My stay at the hotel was of a business nature. While the staff at the hotel were very hospitable, the quality of the room had a lot to be desired. The bathroom was gross, the room drafty and not an overall good experience. The first morning, I showered with a hand towel because they left NO washcloths and had to open the window to vent the steam from showering which makes for a cold experience in December. For a hotel who once hosted the Presidential Inaugural Ball, I am truly disappointed.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Saberina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Shoreham Hotel, responded to this reviewResponded December 26, 2013

Dear Saberina B,

I was disappointed to read about the state of your bathroom and our oversight regarding towels. There is no excuse and I'm truly sorry that we missed the mark. Please know that your comments are valuable to us and will be shared with our housekeeping and engineering teams. Your confidence in our hotel is important to us and I truly hope we will have a future opportunity to welcome you back for a stay that meets all of your expectations.

Sincerely,

Nicole Holmes
Loyalty Manager
nholmes@omnihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2013

The Hotel was decorated for the Holidays and quite lovely. My favorite thing was the bed...so comfortable. The bathroom was freezing and with the marble tile, the cold temperature made it worse. So slippers are in order. Also we could very clearly hear the guest room next to us showering...a bit weird. Otherwise our stay was really nice.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Chacarra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2013

My husband and I recently stayed at the Omni Shoreham and were very pleased. The hotel lobby was elegant and beautifully decorated for the holidays. We were given a corner room that was also very beautiful. The concierge, Scott Nichols was very accomodating and gave us suggestions to make our next stay even better! He granted a late check out without question. Pointer for people looking to stay for the first time - sign up for the Select Guest program ahead of time. Doing so will enable you to receive free wireless internet as well as morning beverage service. The beverage service allows you to leave an order slip on your door for either coffee, tea, juice or soda and it will be delivered at a predetermined time. It was a really nice touch! The lounge is very cozy and a really nice place to sit and enjoy a nightcap. It was a great weekend trip!

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank flyerfan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2013

It is a beautiful hotel, full with history and many details that will leave you astonish! The service is excellent! I loved staying at this hotel. Is very relaxing and it is close to all the fun places in Washington DC!

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank VANESSA M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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