Now that I've stayed at the Normandy, I understand the reviews.
Regarding the front desk staff: They are professional and efficient but "friendly" would not be another adjective to describe any of the staff I met at the front desk. If that is important to you, try the Kimpton instead...those properties are similar to the Normandy and the staff at Kimpton properties always seem to be in a good mood. But you will pay more for that friendliness. All of the other Normandy staff members we encountered were very friendly and warm.
Regarding the rooms: not everyone appreciates the character of a property like this (I do). The rooms are small but lovely. There are many charming places, inside and outside, to enjoy the complimentary coffee and wine. The room was very quiet at all times of the day. The bed and linens were excellent.
The location: I cannot understand what the fuss is about walking "uphill" to the metro. That's a hill? No it is not.
My husband and I will stay at the Normandy again next time we are in D.C. We loved it!
- Official Description (provided by the hotel):
- Like the embassies in the elegant streets and avenues around it, The Normandy Hotel offers guests a corner of the city they can call their own. Chic and intimate, The Normandy Hotel is a haven of comfort and convenience for both business and leisure travelers. The major business districts are located nearby and the city's A-list attractions, such as the White House, the Vietnam Memorial, the Pentagon and Georgetown, are just minutes away by taxi or the Metro.The hotel's 75 rooms include air-conditioning, cable TV, voice mail, work desks and lamps, coffee-makers, hairdryers and complimentary high-speed Internet access. ... more less
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- Also Known As:
- Normandy Hotel Washington Dc
- Jurys Normandy Inn