Our first impressions of the Inn were poor: there's scaffolding around the property, the young lady on the reception was mumbling so bad I couldn't hear what she was saying, they left our car outside for over 20 minutes (in a city parking space rather than their valet area, which was full) before they took it to a car park and they didn't assist us with our cases.
When we got to the room, we were dismayed to find we were looking into what must have been a courtyard which is now a building site! It beggars belief that they would put a couple who are on their honeymoon in a room such as that one! We had to laugh at the fact that they had even supplied ear plugs (the noise must be bad during the week - luckily, we were there over the weekend). The room also smelled damp.
The saving grace for this hotel is that it is only 15 minutes away from the White House, but that's the only positive I could find about it.
At night, I was awoken by drunken idiots using the elevators, which were next to our room. They must have been waiting there for at least 5 minutes and not one member of staff asked them to consider the other guests.
When we checked out the following day, I wanted the opportunity to discuss our stay, however the only question we were asked was whether we wanted to settle the bill on the credit card! The cheek of it!
I e-mailed customer services about this and they offered to give us a 10% refund, which they did, however, they then took an additional £80+: they had charged us for the room a second time AND taken $15.53, which I have no idea what for, this figure isn't on my invoice at all. I've since e-mailed them, received no reply, and have had to take the issue up with my credit card company who have had to cancel my credit card to prevent them from taking anything else, which I am incredibly unhappy about.
So, as you can tell, I wouldn't recommend the Morrison Clark Thieving Inn.
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- Also Known As:
- Morrison-Clark Historic Hotel Washington Dc
- Hotel Morrison Clark Historic