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“Great visit to DC”
Review of Hotel Lombardy

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Hotel Lombardy
Ranked #39 of 142 Hotels in Washington DC
Reviewed August 21, 2014

Great hotel. Visited DC for sightseeing with my adult son. The hotel is in a great location - within walking distance to historic sites, several great bars and restaurants, Georgetown, and 2 metro stops. The staff at the hotel are friendly and helpful. Despite others finding the doormen rude, I found everyone to be polite, helpful, and personable. The staff at the front desk, especially London, were patient with questions, and offered excellent suggestions on dining options. Check in/out was easy and flawless. The rooms (we had a deluxe double) are roomy, quaint, and for the most part clean. The only fault I have is that the floors could have been cleaned better (we found items on the floor - that were not ours). Also, while the beds are very comfortable, the pillows are not. Otherwise, no complaints about the rooms. Room service came in twice during the day to replace towels and touch up the room. Complimentary bottled waters were left each night, which was a plus after walking the city all day. I would definitely stay at this hotel in the future.

  • Stayed: August 2014, traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank Thrr14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LombardyGM, General Manager at Hotel Lombardy, responded to this reviewResponded September 3, 2014

Greetings Thrr14,

Thank you for posting your comments. We are glad that you had a nice visit to our hotel. We strive to make our guest feel at home and to accommodate them with a clean and cozy guest room. Our staff is always on hand to offer any assistance at all times. We appreciate you taking the time to tell us about your stay, we use these remarks as a tool to improve our service.

We look forward to having you stay again soon.


Thanks,

Corrado Palenzona

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,029 - 1,035 of 2,147 reviews

Reviewed August 21, 2014

Stayed here for a weekend in August. The hotel was close to everything I wanted to do/see and the nearest train was only 2-3 blocks away. Found parking nearby (washingtondc.bestparking.com) for way cheaper than the hotel's $42.50 valet rate which was good. Hotel was very clean and our room was great. The hotel was accommodating in placing us next to a friend that was also staying the same weekend. I would definitely recommend going to eat at Founding Farmers across the street (make a reservation first!). The staff was very nice and helpful: offered to carry bags, held doors open, etc. I would definitely recommend staying here and look forward to staying here again sometime in the future.

  • Stayed: August 2014, traveled with friends
    • Value
    • Location
    • Service
1  Thank Kevin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LombardyGM, General Manager at Hotel Lombardy, responded to this reviewResponded September 3, 2014

Greetings Kevin N,

Thank you for taking the time to share your comments. We are glad that you enjoyed your stay and are happy that you would come and visit again.

We hope to see you soon.

Sincerely,

Corrado Palenzona

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Reviewed August 21, 2014

The fact that the hotel is part of the Historic Hotels of America added to it's charm. The pillows are large and firm. House keeping didn't have alternative pillows to exchange, so expect a stiff neck if you're used to softer pillows.

  • Stayed: August 2014, traveled with friends
    • Value
    • Rooms
    • Service
Thank bolts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LombardyGM, General Manager at Hotel Lombardy, responded to this reviewResponded September 3, 2014

Greetings bolts,

Thank you for your feedback. We are glad that you enjoyed your stay and in reference to the pillows, we actually do offer a softer pillow that is kept in each guest room inside the closet, also additional pillows can be provided upon request.
So we hope that you will visit us again and now you know that we do offer the softer pillows is more of an incentive.

P.S. We were nominated for Best Historic Hotel and we will know if we win on October 2nd.)

Sincerely,

Corrado Palenzona

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2014

This hotel is located a block from Georgetown Washington Univeresity and 5-7 minute walk from the subway station. The biggest plus of this hotel is that it's close to a very nice Wholefood grocery store 5 mintues away where it has a large cafe with lots of seats serving a large breakfast, lunch and dinner buffet, coffee bar, and etc. It's very convenient to get a delicious and healthy breakfast, lunch or dinner from Wholefoods plus any other sundry items. The hotel provided excellent services. After check-in, a staff member came by provided two complimentary bottled water. The room I got this time on the 10th floor has a good size bathroom including a vanity sitting area. The only issue is the AC unit in the vanity area is quite loud and can't be turned off. So one has to close the bathroom door at night to minimize the noise. All hotel staff are very friendly. It's a great value for this location.

Room Tip: 10th floor with a larger bathroom and a vanity area
  • Stayed: August 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Thank NextPlace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LombardyGM, General Manager at Hotel Lombardy, responded to this reviewResponded August 25, 2014

Greetings NextPlace,

Thank you for taking the time to post your comments about your stay. It is exciting to hear that you had a great time and had the opportunity to visit the Nation’s Capital and the Hotel Lombardy. We look forward to your next visit.

Sincerely,
Corrado Palenzona

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2014

Spent four days in DC as "nana" to my 4 month old grandson while my daughter attended GWU program. For the price, this hotel is exceptional. within short walks of two subway lines, 3 blocks from White House and literally a block and half from major GWU auditoriums and student center. The staff, doorman included, is exceptionally accommodating and friendly. We had a double room with separate kitchen area (which doubled as baby's crib room), and dressing alcove. It's a boutique style hotel on the European scale...and very charming. It is also surrounded by great places to eat that won't break the bank. We'll stay there again next year!

Room Tip: For business purposes...free wifi was challenging in the room.
  • Stayed: August 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank lynn k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LombardyGM, General Manager at Hotel Lombardy, responded to this reviewResponded August 25, 2014

Greetings lynn k,

Thank you for taking the time to share your response. We are glad that you enjoyed your visit and we hope to have you back again soon.

Sincerely,
Corrado Palenzona

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2014

5 nights and 6 days at the Hotel Lombardy - and one word to describe the experience - FANTASTIC.
The staff at this hotel are superb, catering to every need of yours, the rooms are old-world charm and really nice and the food is really good.
What's even better for this hotel is that the location is great, close to all the attractions.
I would recommend this hotel to everyone.

Room Tip: Use booking.com to get a great deal on this hotel
  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Service
Thank no_boundaries94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LombardyGM, General Manager at Hotel Lombardy, responded to this reviewResponded August 25, 2014

Greetings no_boundaries94,

Thank you for taking the time to post your comments about your stay. It is exciting to hear that you had a great time and had the opportunity to visit the Nation’s Capital and the Hotel Lombardy. We look forward to your next visit.

Sincerely,
Corrado Palenzona

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2014

I will never stay anywhere else when I visit Washington DC. This is a wonderfully charming hotel in a very convenient location. Everyone was so friendly and helpful, hands down the best customer service I have ever received!

  • Stayed: August 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Thank CatCo10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LombardyGM, General Manager at Hotel Lombardy, responded to this reviewResponded August 25, 2014

Greetings CatCo10,

Thank you for choosing the Hotel Lombardy. We are glad that you enjoyed your stay with us and we look forward to having you back with us soon.

Sincerely,
Corrado Palenzona

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Lombardy

Address: 2019 Pennsylvania Ave NW, Washington DC, DC 20006
Phone Number:
Location: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End , Upper Northwest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites
Hotel Style:
#9 Family Hotel in Washington DC
#13 Best Value Hotel in Washington DC
#20 Romantic Hotel in Washington DC
#25 Business Hotel in Washington DC
Price Range: $123 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Lombardy 3.5*
Number of rooms: 140
Official Description (provided by the hotel):
Located on world-famous Pennsylvania Avenue, the Hotel Lombardy beckons travelers who possess discerning tastes - who appreciate the personalized attention and intimate ambiance of a truly unique Washington DC boutique hotel. ... more   less 
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Also Known As:
Lombardy Hotel Washington Dc
Lombardy Washington Dc

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