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“Weekend Conference”

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Hyatt Regency Washington on Capitol Hill
Ranked #70 of 140 Hotels in Washington DC
Certificate of Excellence
GreenLeadersGold level
Cleveland, Ohio
Level Contributor
9 reviews
4 hotel reviews
“Weekend Conference”
Reviewed January 21, 2014

The room was clean, the location is good and the staff is friendly.

Just a few concerns I had:

1) I booked a room with two double beds, but was given a king.
2) I have more than enough points on my Hyatt Passport for a free night's stay, but was unable to use them during my stay for this event. That was hugely disappointing!
3) I really wish I could have used the steps to get to my room. With so many people at this conference, wait times for an elevator were extreme.
4) I was disappointed to know that the Hyatt did not have a business center where guests can go online for free. Lower end hotel chains all have free internet access. Why not the Hyatt?

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dhancy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,867 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (480)
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Towson, Maryland
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 21, 2014

My 3rd time to stay at this HYATT.
First thing I will say is that the staff there is TOP NOTCH !
They couldn't have been nicer.

Rooms are well appointed, comfortable.
Nice efficient gym and lap pool.
Restaurant fare is slightly above average but little pricey. There are other ones nearby
if you choose to venture out.

Green Features: HYATT provides separate trash bins in each guestroom for each specific type: glass, aluminum, plastic.
  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kelt_Smith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk, Virginia
1 review
Reviewed January 21, 2014

I am a hotel manager myself, and went to the Hyatt for a convention this past weekend. I thought the hotel did a great job with everything. I want to especially thank the food and beverage department for doing an exemplary job their staff did with all of the events we had. The rooms were comfortable and nicely appointed and the staff did an amazing job of treating everyone with our group with the utmost of respect. Thank you again to you and your staff, as a hotel manager I am pickier then most guests and usually notice things that others would not, and I found nothing worth mentioning that was a negative.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Larry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Washington on Capitol Hill, responded to this review, January 22, 2014
Dear Larry S,

Thank you for your review. I'm glad our staff was able to make your stay memorable. Thank you for choosing Hyatt!

Best Regards,
-Paul R.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PA
Level Contributor
89 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 21, 2014

This is the second year that we have spent a January weekend at this property and again have found it to be an easy place to stay with a most helpful staff! Our favorite part is the gym and pool area which also has seating areas with TV's to relax and read, have a snack, etc. From the time we pulled up to the valet until the time that we retrieved our car, we repeatedly encountered staff members who were more than accommodating. Despite the hotel being sold out, the front desk was able to move our room after we checked in and found that we did not have the requested accommodation. One tip for occasions when the hotel is packed would be to take the elevators behind the escalators instead of the main elevators. We saved a great deal of time waiting in line for the main elevators and often found no one at the others.

Room Tip: Choose a high floor away from elevators as you can hear hall noise from inside the rooms. We like wh...
See more room tips
  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HHMR H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Washington on Capitol Hill, responded to this review, January 23, 2014
I am glad to see you have had a couple great stays at the Hyatt Regency Washington. That is great the hotel was able to move your room even with it being full. Thank you for sharing the advice to use the other elevators too. I hope you have the opportunity to stay with us again soon.

John Stockwell- Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Proctorville, Ohio
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 21, 2014

Don't know that I've ever stayed anywhere with a friendlier staff. Great facilities and incredible location topped off a great stay Easy access to the deli/liquor store across the street was an added advantage.

Room Tip: Rooms with an view of the interior courtyard are nice.
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  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mike_waggoner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Washington on Capitol Hill, responded to this review, January 22, 2014
Dear mike_waggoner,

Thank you for your review of our hotel. I"m glad our staff and hotel location made your stay a great one! Thanks for choosing Hyatt!

Best Regards,
-Paul R.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed January 20, 2014

Great place to stay in DC. To save on hotel food pricing, there is an alcohol store across the street, a Starbucks on the corner and 1 block away is a Corner Bakery Cafe.

I'm usually not picky over a bed (c'mon, it's not yours) but these beds were pretty bad. They were uneven, you tended to either roll into the middle or over the edge.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 15, 2014 via mobile

One night stay was great. Booked on Hotwire so I was nervous. Out performed my expectations. I was alone and had time to quickly see the sights before a flight out, location is key because it is very close to the Capitol. Room was modern and clean. Front desk accommodated me with a late checkout which enabled me to not worry about my baggage while I was walking around. So again do not fret when you see it is ranked 80th definitely would recommend based on close proximity to the Capitol and what it has to offer. Caviot is that there were some shady characters in the streets at night, so I recommend a cab if you are going to walk a distance at night.

Stayed January 2014, traveled solo
Helpful?
1 Thank Rocco C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Washington on Capitol Hill

Property: Hyatt Regency Washington on Capitol Hill
Address: 400 New Jersey Avenue NW, Washington DC, DC 20001
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Green Hotel in Washington DC
#32 Luxury Hotel in Washington DC
#39 Business Hotel in Washington DC
#49 Romantic Hotel in Washington DC
#60 Family Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Washington on Capitol Hill 4*
Number of rooms: 838
Official Description (provided by the hotel):
Discover our historic city from Hyatt Regency Washington on Capitol Hill. Enjoy easy access to all the attractions of our nation's capital from our ideal location steps to The U.S. Capitol and just three blocks to Union Station. Walk to the Smithsonian Museums and The National Mall, tour government centers and The White House, visit monuments and museums, cheer on the Nationals or the Capitals - all just minutes from our Capitol Hill hotel. Indulge in seasonal flavors and signature cocktails at Article One - American Grill. Named for the corresponding article of the U.S. Constitution, Article One is conveniently situated in our atrium lobby. Open daily for power breakfast, energizing lunch and relaxing dinner. Dine in the privacy of your room with our room service. It's good not to be home. ... more   less 
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Also Known As:
Hyatt Regency Washington On Capitol Hill Hotel Washington Dc
Washington Dc Hyatt Regency
Hyatt Washington Dc

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