Reserved two king rooms but upon arrival, the manager tried to give us two double beds instead of the king room.
Apparently they upgraded two couples with our room. Not helpful or honest in any way.
My company has a national account with Holiday inn and unfortunately, Fuad the manager, does not realize that I control our company's travel accounts.
Monday morning I will be either renegotiating, or outright canceling that account.
- Official Description (provided by the hotel):
- The Holiday Inn Washington DC-Central/White House is conveniently located on the corner of 15th St and Rhode Island Ave, 6 blocks from the White House. The hotel is within walking distance of 2 Metro stations, within 1 mile of Amtrak, and 4 miles from Reagan National Airport and the Pentagon. The Holiday Inn Washington offers free high speed Internet and fitness center.The Holiday Inn is minutes from Washington DC area attractions, including the Smithsonian museums, Library of Congress, National Zoo, MCI Center, Washington Monument, US Capitol, Washington DC Convention Center, and Washington National Cathedral.As a proud recipient of the Quality Excellence Award for guest satisfaction and impeccable service, the Holiday Inn Central combines the elegance of mahogany with the sophistication of rich Italian marble. Dine at Avenue Cafe(C), our full-service restaurant that specializes in American cuisine and where Kids Eat Free! Enjoy a specialty drink in the lounge, or go to our rooftop to swim in the outdoor pool or delight in a panoramic view of the city.We offer flexible meeting space ideal for business and social events. The Holiday Inn in Washington, DC has a gift shop, game room, underground parking, and self-laundry facilities. We invite you enjoy our stylish comfort, convenience and excellent hotel service. ... more less
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- Also Known As:
- Holiday Inn Washington - Central / White House Hotel Washington Dc
- Holiday Inn Washington Dc
- Washington Dc Holiday Inn