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“Go-to DC hotel, but bad wi-fi on recent trip” 4 of 5 bubbles
Review of Holiday Inn Washington DC-Central/White House

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Holiday Inn Washington DC-Central/White House
Ranked #56 of 140 Hotels in Washington DC
Chicago, Illinois
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Go-to DC hotel, but bad wi-fi on recent trip”
4 of 5 bubbles Reviewed April 26, 2013

I like this place and usually stay here on business trips. It is no-nonsense, usually full of international tourists, but well-located, clean and usually has ok prices (for DC). I enjoy the vibe of enthusiastic visitors (young and old) excited about being in the nation's capital. The rooms are generally quiet because there is not a big bar and folks go out in the neighborhood rather than hanging around the hotel. It is just a couple of blocks from a Whole Foods grocery and lots of fun, hip restaurants on P street. Wifi was slow on my last trip, and the workout room is just ok.

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank amyc708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,224 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Bangkok, Thailand
Level Contributor
54 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed April 22, 2013

Stayed here for 2 nights, location was good. A little further from the White House and other attractions than I originally thought. Rooms are nice and big but can certainly use some updating. Free in room wifi was nice but was barely useable.

Morning and evening around the hotel was very quiet, a little too quite for me though. No real complaints but I would probably stay in different area next time.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank arkom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Washington DC-Central/White House, responded to this review, May 13, 2013
Dear arkom,

Thank you for your recent stay with us and reviewing our property. I am pleased that you found our location convenient for your needs. I am deeply sorry you found the condition of our hotel rooms and internet service less than satisfactory. We are constantly working to improve our service and your comments are very valuable to us. Your comments will be passed to the appropriate department. We always welcome opportunity to improve. Hope to see you again soon.

Sincerely,

Zelyn N
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
158 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed April 13, 2013 via mobile

The title sums I up. I stayed here on a short overnight trip. Clean room, quiet as you can be in a city. Location was great, just north of the metro. It's close to restaraunts and smaller shops.

On business, I would stay there again. I might want a little more luxury on vacation, but the lower price compared to other closer hotels makes me think twice.

Stayed April 2013, traveled on business
Helpful?
1 Thank Zigmonster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed April 9, 2013

We stayed at the hotel for just one night. Room was clean, spacious. Location is very good. Just a few blocks to the White House and 4 or 5 to subway. Whole Foods around a corner :) The only problem we had was with breakfast. Since we were traveling with 2 and 6 year old kids we chose the breakfast included option. When I called the hotel to confirm I was told that only 2 adults per room will get the breakfast vouchers and that it would be a full buffet breakfast. Kids eat free. When we got to the restaurant the hostess informed us that kids do eat free but NOT from the buffet but from a special kids menu. By the time the waitress arrived my sister and brother-in-law got up and served themselves. Since the kids were hungry my sister gave them some of the food from her plate. When the waitress came she was visibly upset and wanted to charge us $8 for each kid for eating from the buffet!!!!! They didn't even have plates for god's sake! They were eating from my sister plate! Can you see a 2 year old serving himself from a buffet bar! When I told the waitress we would order breakfast for the children from the free breakfast menu she got offensive! At the end we were not charged extra for the 2 kids. She took it off the bill but made us feel like she gave us some kind of favor!!! The whole breakfast thing was unnecessarily confusing and could have been altogether avoided. Otherwise our stay was OK.

  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank TynaL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Washington DC-Central/White House, responded to this review, April 29, 2013
Dear TinaFox,

We appreciate your feedback regarding our property. I am happy to know that our location worked suitably for your needs and found our rooms to be comfortable. While I am pleased with your good comments, I would like to apologize for the issues you encountered with breakfast. Rest assured this will be forwarded to the appropriate departments to consider for enhancements needed at our hotel.

Despite your disappointment, I do hope you will return to stay with us again at some future date when you can be assured of our very best attention.

Regards,

Pam G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

I stayed there for a week and was positively surprised. I expected an OK mid-range hotel but experienced something better. The room was great and clean and the bed was comfortable. Staff was very friendly and attentive. Breakfast was included in the price and was not bad either. The location is great and there are lots of good restaurants nearby. While small, the gym was ok for my needs. Overall, excellent value for money.

Room Tip: If you want the wifi to work somewhat smoothly, ask for a room in floors 1-4.
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank hkarhu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
254 reviews
160 hotel reviews
common_n_hotel_reviews_1bd8 297 helpful votes
4 of 5 bubbles Reviewed April 5, 2013

It's a nice DC hotel in a decent location. The value is good, especially for families.
The rooms were good size, we didn't feel cramped at all. The rooms didn't feel "old". You can definitely hear the street noise and the hall, but it wasn't too terrible. We were on the 6th floor and the view was pretty nice. Housekeeping was excellent. We didn't use the hotel restaurant. There's a McD and a Whole Foods very nearby, as well as a few restaurants.

The hotel was pretty convenient for kids with a car. There's a little driveway where you can pull up, wait, etc. Hotel parking was pricy, but there's plenty of street parking nearby, free during the late hours. There's a ramp for wheels into the hotel, and annoyingly, they closed it off when we were leaving. There's a 7-11 down the street and a Caribou coffee. There's a freebie coffee machine in the lobby, but it doesn't seem to be looked after much (ran out of coffee / water a couple of times).

The location is "not too far" from everything, which for DC, means "not too close". The White House is a few blocks away, just like Dupont Circle, but those DC blocks are long (6-7 blocks to the WH takes 15 minutes). The area is nice and quiet.

There's a pool at the hotel, but we didn't check it out as it was cold. The front desk staff were pretty nice. There's an electric car charging station at the hotel.

  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank nysingle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rugby, United Kingdom
Level Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed April 4, 2013

Nothing exciting to say really. The hotel is relatively good, a bit old but maintained. Service was very good and location wise I was very pleased.
My only comment is the Wi-Fi – It is so difficult to get a descent signal (especially on the top floors), I had to go down to the Lobby In order to work.

  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Casillero_del_Diablo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Washington DC-Central/White House, responded to this review, April 18, 2013
Dear Casillero_del_Diablo,

I would like to thank you for your review and apologize that your experience with our hotel did not meet your expectations. I greatly appreciate you calling out the good qualities also. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. I would like to express our sincere apologies for the shortcomings you experienced during your stay and for the inconvenience this has invariably caused you. We appreciate the feedback that we receive as this is crucial for us to improve the products & services that we offer.

Regards,

Brenda J.
eMedia Coordinator
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Washington DC-Central/White House

Property: Holiday Inn Washington DC-Central/White House
Address: 1501 Rhode Island Ave. NW, Washington DC, DC 20005-5504
Phone Number:
Location: United States > District of Columbia > Washington DC > Dupont Circle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Best Value Hotel in Washington DC
#78 Romantic Hotel in Washington DC
#79 Business Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Washington DC-Central/White House 3*
Number of rooms: 212
Official Description (provided by the hotel):
The Holiday Inn Washington DC-Central/White House is conveniently located on the corner of 15th St and Rhode Island Ave, 6 blocks from the White House. The hotel is within walking distance of 2 Metro stations, within 1 mile of Amtrak, and 4 miles from Reagan National Airport and the Pentagon. The Holiday Inn Washington offers free high speed Internet and fitness center.The Holiday Inn is minutes from Washington DC area attractions, including the Smithsonian museums, Library of Congress, National Zoo, MCI Center, Washington Monument, US Capitol, Washington DC Convention Center, and Washington National Cathedral.As a proud recipient of the Quality Excellence Award for guest satisfaction and impeccable service, the Holiday Inn Central combines the elegance of mahogany with the sophistication of rich Italian marble. Dine at Avenue Cafe(C), our full-service restaurant that specializes in American cuisine and where Kids Eat Free! Enjoy a specialty drink in the lounge, or go to our rooftop to swim in the outdoor pool or delight in a panoramic view of the city.We offer flexible meeting space ideal for business and social events. The Holiday Inn in Washington, DC has a gift shop, game room, underground parking, and self-laundry facilities. We invite you enjoy our stylish comfort, convenience and excellent hotel service. ... more   less 
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Also Known As:
Holiday Inn Washington - Central / White House Hotel Washington Dc
Holiday Inn Washington Dc
Washington Dc Holiday Inn

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