Stayed a single night in Sept. after booking with Wayne, who was working the front desk one August weekend and was very friendly and upbeat.
The property is very pretty. Lots of old world detail, furnishings not to our taste, but generally quite nice; a little shabby in places, but nice. Got a great price and took advantage of an upgrade opportunity from the website and had a junior suite with 2 club chairs, one with a ottoman, a recently renovated bath, frette linens and bath towels and mats, lots of space and good light. COMFORTABLE bed and pillows. We liked the room. City noise, which allowed us to feelmright at home but could be a problem if you're not used to it. The gym is nominally serviceable with 2 treadmills and recumbent bike i couldn't get to work. Staff friendly. Not too far from metro-- we walked with our bags.
Reservations were a mess. After booking, i looked for a confirm and had none. Called the hotel and was advised that reservations would not reopen until Monday at which time I should expect an email. Shortly before my trip I checked and couldn't find an email so contacted the hotel and was advised that I had no reservation. Since reservations was again closed, I was told to call the next day. Went online to "contact us" and sent emails to reservations seeking confirm from them. Late the next day, no email from reservations, called again. Yes, I have reservations. Requested an email. Was advised to write down my confirm number. Offered my email address and was advised that they had it (it was correct). No email sent.
My bad. I thought I had booked a business traveler package and checked the website to see what was included. Saw that continental breakfast for one was part of the package and made the mistake of not verifying my eligiblity before getting breakfast. The server, Alejandro?, was delightful; he is very proud of the hotel and I got the impression the staff view themselves as family. It seems a special place in that regard. On checking out learned that my breakfast (don't get the continental--overpriced and just reheated stuff, but coffee very good) was not included. Next time will ensure I receive written verification of the offer terms. Otherwise, a very nice stay.
- Official Description (provided by the hotel):
- Escape the monotony of standard chain hotels. Discover a retreat that blends historic luxury and gracious service with the modern comforts today's traveler expects. A member of the prestigious Historic Hotels of America, The Henley Park Hotel was originally an apartment building named the Tudor Hall, a grand residence favored by senators, congressmen and other notables of Washington society. ... more less
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- Also Known As:
- Henley Park Hotel
- Henley Park Washington Dc