From the minute I stepped into the lobby at the Grand Hyatt, the service was exceptional. I arrived at 9AM and was pressed for time to get to a business meeteing. Jay took care of my registration in 2 minutes, took my luggage, and assured me he'd take care of getting my bags to my room when it was ready. I got to my meeting on time. Jay called me 2 hours later to confirm my luggage was in my room. He also checked the internet connection because I'd mentioned that was a priority for me. His expert customer service made me a fan.
- Official Description (provided by the hotel):
- Centrally located in downtown City Center- with convenient in-lobby Metro Center access - this Washington DC hotel is an ideal spot to explore the Nation's Capitol. Enjoy stylish guestrooms with plush Grand Beds™, indulgent amenities and multiple dining venues. Utilize our full-service business center and 32 outstanding meeting rooms - just steps from Washington Convention Center. Escape to extraordinary elegance at Grand Hyatt Washington. ... more less
- Reservation Options:
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- Also Known As:
- Grand Hyatt Washington Hotel Washington Dc
- Grand Hyatt Washington Dc
- Hyatt Washington Dc
- Washington Dc Hyatt