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“Good stay in a great location”

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Grand Hyatt Washington
Ranked #70 of 141 Hotels in Washington DC
Certificate of Excellence
GreenLeadersSilver level
Reviewed June 6, 2014

We enjoyed our stay at this hotel. I like the location. There are plenty of restaurants around the area and all types of foods. We walked everywhere and all of the attractions were a short distance away from the hotel. The staff was very friendly. We requested towels and we received them in a matter of minutes. We couldn’t find the remote to the TV when we walked in. They brought one up to our room and called us within 30 minutes to see if we needed anything else. Our room was close to the elevator so we didn’t have far to walk. There are plenty of shops in the hotel as well along with a restaurant. The metro train is conveniently located below the hotel also. The swimming pool worked out fine for us and the kids enjoyed it.
The only drawback is that the business center was closed for some reason. I wanted to use the business center since the Wi-Fi was not free in the room. I ended up sitting in the lobby in order to access the free Wi-fi. The parking is $36 a night so be prepared because it is not cheap. Our room was facing the street and I must say that it got really loud from the sirens. It sounded like the police were pulling into our room at one point it got so loud and we were on the 8th floor. Be sure to request a room facing the atrium. It get’s really loud on the streets of DC at night and it will bother you.
Overall, I enjoyed our stay here at the Hyatt and I hope to get back there again!

Room Tip: choose a room close to the elevator and do not choose one that is facing the street. The sirens fro...
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  • Stayed: June 2014, traveled with family
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Thank robiroe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,178 - 3,184 of 5,009 reviews

Reviewed June 6, 2014

Staff is very good. Chinatown location great, Close to Metro, shopping, Spy Museum, Portrait Gallery, Verizon Center & short cab ride to Union Station. Large atrium hotel. Atrium facing rooms are quieter than the street but, of course, no view.

  • Stayed: June 2014, traveled on business
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Review collected in partnership with Hyatt Hotels
1  Thank Equus014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2014

Visited Grand Hyatt for a Navy reunion. Once off the avenue you enter into a beautiful atrium like setting with a friendly check in staff in an organized set up. The group rate offered was exceptional for DC and the support of business suite and dinner venue outstanding. Room was very nice and services to the room including a breakfast menu was a nice touch although we didn't take advantage. We enjoyed the sport bar and had excellent service. Check out was painless and smooth and valet service was the way to go.

  • Stayed: June 2014, traveled with friends
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Review collected in partnership with Hyatt Hotels
Thank Joe K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this reviewResponded June 11, 2014

Thank you for taking the time for sharing your positive feedback regarding your recent stay at the Grand Hyatt Washington for a Navy Reunion. It is always a pleasure to hear that you enjoyed the group rate and the support suite and dinner was outstanding. Also, it is nice to hear that you enjoy our comfy room and the room service as well as the check-out with was very painless and smooth. Your kind comments were forwarded to the Executive management at the hotel and we are looking forward to welcoming you again in the near future in DC.

Johny E.-A Guest Relations Associate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2014

Spent a couple days here for a trip down to DC - hotel was top notch in my opinion.
Hotel itself was very clean and the "open" lobby is really nice.
Room/Bed was great - clean and comfy - just what you need to unwind a bit.
Location wise, walking distance to all major attractions - down the street from chinatown. Pretty central to DC in my opinion. And a few dining options within the hotel if needed - i made use of the bar, and all the bartenders were great.
the breakfast they had available, while a little pricey - was definitely good. but of course, if you venture out i'm sure you can find cheaper options.
All in all - great place to stay while in DC, not too pricey and great location.
Enjoy the capital!

  • Stayed: August 2013, traveled with family
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Thank BBooG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2014

Everything was made easy from checking in to checking out. The room was excellent and can only be topped by the friendly service. The hotel had everything you needed from Starbucks to a variety of restaurants.

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with Hyatt Hotels
Thank maisarak2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this reviewResponded June 11, 2014

Thank you for taking the time for sharing your positive feedback regarding your recent stay at the Grand Hyatt Washington. I am glad to hear that everything went great from check-in to check-out and you enjoyed the comfy room as well as the great and excellent service (Starbucks to a variety of restaurants) offered by our staff during your visit. Your kind comments were forwarded to the Executive management at the hotel and we are looking forward to welcoming you again in the near future in DC.

Johny E.-A Guest Relations Associate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2014

Everything about the stay was great (with one minor point). The young woman who checked us in was friendly and prompt. She acknowledged my birthday and sent up a bottle of wine. Nice touch. Club level was great as was the room. Valet parking took a little long but this was minor relative to overall stay.

  • Stayed: May 2014, traveled as a couple
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Thank Eric D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this reviewResponded June 5, 2014

Thank you for expressing your positive feedbacks regarding your recent stay at the Grand Hyatt Washington, DC on your birthday. It is always nice to hear that you enjoyed your stay and you will definitely stay again with us for its great location, Great experience at the club, room cleanliness, and the nice touch made by staff for your birthday. Your kind comments were forwarded to the Executive management team at the hotel and we are looking forward to welcoming you again in the near future in DC.

Johny E.-A Guest Relations Associate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2014

This is a very big hotel. it has starbucks inside, a restaurant & bar, My daughter was in an awe when we enter the lobby. The lady who checked us in was very courteous & friendly. We requested to be close to the elevator so it will be convenient for me coz I am 6 mos pregnant. The room smells ok but I was looking for more scented room but its no biggie. The bed is very comfortable. I didn't like the pillow though it was too soft that when you put your head it feels like you dont even have a pillow. I like my pillow firm so I used the decorative pillow instead. The room is very clean. I noticed though that their towels is not as comfy as you would normally get in a hotel. It is very thin & kind of old. The valet park is $45 in/out privile, $35 self park, & there is a parking across the street for $21/night where we park since we plan to just walk or take the taxi or metro to go around.
The breakfast is OK but I had better. It has omelette, fruits, pastries, cereal section it comes with complimentary water when your finish with your breakfast.
The heated pool is not so heated i believe it may be 60-65 degrees to me that is cold. The pool is next to the spa & gym. Maximum of 25 people but there's nobody there except me & my daughter.
The hotel has a great location about 5mins walk to Chinatown, 10-15mins walk to whitehouse. 2 blocks to Macy's & its close to other popular locations. We were supposed to do the "Free tours by foot in DC" but the concierge gave us the wrong location so we missed the trip so we just went on by ourselves.
We had a great time in DC we will stay again in this location if we get the same deal as we got but I wouldn't stay here if I have to pay the full price.

  • Stayed: May 2014, traveled with family
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Thank MIdb2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Washington

Address: 1000 H St. NW, Washington DC, DC 20001-4520
Phone Number:
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Green Hotel in Washington DC
#32 Family Hotel in Washington DC
#34 Luxury Hotel in Washington DC
#52 Romantic Hotel in Washington DC
#80 Business Hotel in Washington DC
Price Range: $122 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt Washington 4*
Number of rooms: 897
Official Description (provided by the hotel):
Centrally located in downtown City Center- with convenient in-lobby Metro Center access - this Washington DC hotel is an ideal spot to explore the Nation's Capitol. Enjoy stylish guestrooms with plush Grand Beds™, indulgent amenities and multiple dining venues. Utilize our full-service business center and 32 outstanding meeting rooms - just steps from Washington Convention Center. Escape to extraordinary elegance at Grand Hyatt Washington. ... more   less 
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Also Known As:
Grand Hyatt Washington Hotel Washington Dc
Grand Hyatt Washington Dc
Hyatt Washington Dc
Washington Dc Hyatt

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