We stayed at this Hyatt over Memorial Day weekend. We were in town with family and would not normally pay this high of a price for a hotel but decided to "splurge". The hotel is very nice inside and the rooms were nice and clean. However, for a family of four, we found the beds were very small. They were doubles and the hotel does not have any queen beds. We could have gone over to the Fairfield and slept in queen beds for over $100 a night difference! The other disapointment was the pool. It is located in the building fitness center and the water was ice cold. My kids did not find it enjoyable due to the temperature and I heard many others complaining when they got in the water. We attended the Sunday brunch and found most of the food lukewarm at best. The omelet station was great but everything else that was supposed to be hot was barely hot at all. Lastly, we had two reservations because we were on a group rate for the 1st two nights and regular hotel rate for third night. I specifically asked at check-in if I needed to check back out and check back in on Sunday and was told no. We returned from a long day of siteseeing on Sunday and found our room keys no longer worked. We had to go back down to the lobby and were told they were expecting us to check-out that day! Normally, not a big deal but it was pretty much the last straw for us. Honestly, I rarely complain about anything but this hotel did not live up to my expectations given the price we paid for the room.
- Official Description (provided by the hotel):
- Centrally located in downtown City Center- with convenient in-lobby Metro Center access - this Washington DC hotel is an ideal spot to explore the Nation's Capitol. Enjoy stylish guestrooms with plush Grand Beds™, indulgent amenities and multiple dining venues. Utilize our full-service business center and 32 outstanding meeting rooms - just steps from Washington Convention Center. Escape to extraordinary elegance at Grand Hyatt Washington. ... more less
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- Also Known As:
- Grand Hyatt Washington Hotel Washington Dc
- Grand Hyatt Washington Dc
- Hyatt Washington Dc
- Washington Dc Hyatt