We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Grand Hyatt Washington
Ranked #72 of 141 Hotels in Washington DC
Certificate of Excellence
GreenLeadersSilver level
Ann Arbor, Michigan
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Very nice hotel”
Reviewed January 23, 2013

Spent a week at this hotel for business. Rooms were very clean and well appointed. internet was fast and reliable. A large conference was going on, so the hotel was packed, but room was quite. As usual for this class of hotel, breakfast buffet was expensive, but good.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jamiesam06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, guest relations associate at Grand Hyatt Washington, responded to this review, February 1, 2013
Thank you for choosing our hotel. We're delighted you enjoyed staying in one of our rooms. We look forward to your next visit.

Chrissi B.- A Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

4,654 reviews from our community

Traveler rating
    1,920
    1,583
    682
    291
    178
See reviews for
1,095
803
203
2,031
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (776)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Mumbai (Bombay), India
Level 5 Contributor
60 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed January 22, 2013

This hotel is at the heart of Washington DC. You can walk to Capital, China town, Washington Memorial and all other places. There is a metro link down under so if you wish to take a train its just there. The view of Atrium from top floors is breathtaking and beautiful. The staff is very friendly and ready to serve and make your life comfortable. The rooms are spacious and well decorated.

Only sour point during my stay was the wait time for check out. it usually doesn't take that long to check someone out but maybe it was a bad day for the check out staff at the reception.

All in all, highly recommended!

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashish_Ambasta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, guest relations associate at Grand Hyatt Washington, responded to this review, January 24, 2013
We're thrilled you had a fantastic stay. It's always great to hear our staff made you feel right at home during your visit. Your recommendation is our highest compliment. We hope to hear from you again soon.

Chrissi B.- A Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nambour, Australia
Level 5 Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 19, 2013

Due to the renovations that were currently underway, we were able to get a great price on a room. While we got an unrenovated room, I thought that it was still very nice and we received complimentary internet for one day (due to the renovations).

All the staff were wonderful, and we didn't noticed or hear the renovations at all (my parents had an inside room, so they did have to close their curtains due to the cleaning of them).

The location is great, with a nice walk to the major sights. And the valet staff were very prompt with getting our car at the requested time. We would definitely recommend the Grand Hyatt in DC.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AussieTom85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this review, January 21, 2013
Dear AussieTom85:

Thank you for taking a moment to share feedback about your recent stay at our Grand Hyatt Washington. Your comments with regards to the employees, are greatly appreciated. It's great to hear how accommodating our employees were to you with regards to our renovation currently underway. It's great to hear how well our location worked for you to see the sights & sounds of the downtown area. We hope to welcome you back soon!

Sincerely,

Nick B. - Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 18, 2013

We stayed from 1/13-1/16/13, it was a slow week for D.C., the calm before the storm. We arrived in the evening and the front desk staff promptly greeted us. She was professional but definitely lacked personality. Well, that's ok, no biggie. She offered us a newly renovated room on the 6th floor with the atrium view, a coupon for one free movie or one night of wifi, excellent! Went to my room and I was immediately disappointed. The room had cream and brown walls with one painting on a wall, cream and brown, white duvet on the bed, it screamed blah…definitely lacked personality. No shaving/make up mirror in the bathroom, very small sink counter space, paint drips on shower walls and floor, tub faucet caulking separated from the wall. The coffee maker was dirty, the headboard was dusty, the ambient light in the headboard didn't work, the dresser drawers were dirty. The whole thing communicates, “I don’t care.” The room was very cold so I turned on the heater which only goes to 80 degrees in F, but it only blew cold air and it was so LOUD! It kept me up all night-all 3 nights! But I couldn’t turn it off either because it would get too cold. Motel 6 probably has better system. The walls were thin; I can hear people outside during the night. My 7 year old daughter went to the sink to wash her hands but she scorched her hands because it was burning hot, no cold water at all, only hot water. We tried to watch a movie using the coupon. We picked a movie but the sound quality was very poor and it was snowing so we couldn't see anything. Called the engineer up, he came, couldn't fix it, he tried a different movie-same thing. He was very apologetic and gave us $50 coupon for the breakfast buffet at $25/per person....hum.. there are 3 of us but that's ok, it was a nice gesture nevertheless. We decided to try out the breakfast buffet the next day. We had to pay for our daughter because the $50 coupon obviously doesn't cover the three of us. The food was bland with only few to choose from; even the freshly made omelet was bland! How do you mess up an omelet? Do they not use fresh eggs? What? Something was definitely missing. I wonder if the managers try their food or have they become accustomed? However, our waitress, a Chinese lady was excellent! She stood above the rest. Everyone else sort of stood around, talking to each other never mind the guests are eating, no smiles, just standing around....but this lady was awesome. While she went to get something for us from the kitchen, I went to another wait staff to ask for a hot sauce, the lady just pointed at the hot sauce by the omelet station. Really? Our waitress was very friendly and perky, very attentive, and thoughtful. She brought me freshly made eggs over medium from the kitchen, gave us to-go coffee cup so we could take it with us, and gave our daughter a banana to eat later. We ended up spending about $30 out of pocket but I hated to spend it because the food quality was so bad. I am sure we could have done better at IHOP! I had to go to go the front desk to make all the adjustments for the movies and food at check-out. I took the time to write down the items they needed to repair and clean on a piece of paper, such as adjusting the sink hot/cold water, caulking around the tub faucet which would save them from water damage and gave it to the front desk lady. However, I am not so sure if she would actually give it to a manager....somehow I doubt it because she sort of glanced at it and put it aside, hum.. The parking is $45 which is the going rate there but don't get me get started on the valet staff. They were slooooowww, inattentive, and unfriendly. My husband actually waited around for the valet the first evening we checked in but after about 5 minutes, he gave up so we didn’t even get a valet ticket. The doorman took our luggage and assured us that he would give the keys to the valet. Overall, my experience with Hyatt was less than desirable. The only thing we enjoyed paying was the tip to the waitress at buffet. No one else deserved their tip. Would I stay there again, in a word-no. There are too many hotels in D.C. who wants my business.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandy-SFTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilo, Hawaii
Level 6 Contributor
150 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed January 17, 2013

The hotel is currently under renovation and so I was able to book the hotel for an astounding $99 per nite. My room was was on the Club level floor. True this floor has yet to be renovated but, for being the Club Floor, it was truly disappointing. Room was old and definitely sub-Hyatt standards. Though the rate was excellent, it comes with it's own problems. I felt like I was staying at a hotel next to Disneyland. Hotel guests were budget travelers, students and families. Went to the Sports Bar on premises and promptly left because the atmosphere was more like that of a Chuck E. Cheese's. Location is good. About 6 blocks from the Capital. Many great watering holes nearby, Clyde's at the Verizon Center and Capital City Micro-brewery, to name a few. Though extremely small (1 block), China Town is really close. Because of the rate, I gave the hotel 3 stars. Front desk staff were friendly but over-worked. Concierge desk was unmanned during my 3 day stay. Housekeepers were excellent! Would I stay again, no, not until the renovations are completed. Don't mind paying a higher rate for a higher quality hotel.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank damookie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waldorf, Maryland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 16, 2013

We stayed here for New Year's Eve. It's a very nice hotel, make sure u get a atrium room so you can look down at the lobby. There's a few restaurants in the hotel. Order a strawberry lemon drop from the sports bar grand slam!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Krazygirlap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, guest relations associate at Grand Hyatt Washington, responded to this review, January 18, 2013
Thank you for choosing our hotel for your New Year's celebration. It's great to hear your holiday was wonderful. We hope to hear from you again.

Chrissi B.- A Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 11, 2013

This hotel is under construction, but it is juist great! Lovely location, great ambience, you have the metro statuon under, and China town is just steps away, 10 mins walking to white house, and washington memorial, and about 20 to all museums. Ohh if you have a car, there is a self parking on the side that belongs to the hotel that is like 30 per night, the valet is 50. Its a great hotel!!!!! Lovely lobby!!!!!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank xsweeteileenx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this review, January 14, 2013
Dear xsweeteileenx:

Thank you for going out of your way to share feedback about your stay at the Grand Hyatt Washington. It's great to hear how much you enjoyed your stay with us. We understand that with the metro directly beneath our hotel, it's very easy for guests to get to the attractions in the local area. We're delighted you were able to take advantage of this. We hope to have the opportunity to welcome you back on your next visit to Washington!

Sincerely,

Nick B. - Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Washington DC hotels
Washington Marriott at Metro Cen...
#46 of 141 in Washington DC
973 reviews
Upper Northwest
Hyatt Regency Washington on Capitol Hill
Upper Northwest
Courtyard Washington Convention Center
Show Prices
Show Prices
Show Prices
JW Marriott Washington, DC
#65 of 141 in Washington DC
2,961 reviews
Penn Quarter
Kimpton Hotel Monaco Washington DC
Kimpton Hotel Monaco Washington ...
#92 of 141 in Washington DC
177 reviews
Upper Northwest
Willard InterContinental Washington
Show Prices
Show Prices
Show Prices

Been to Grand Hyatt Washington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hyatt Washington

Property: Grand Hyatt Washington
Address: 1000 H St. NW, Washington DC, DC 20001-4520
Phone Number:
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Green Hotel in Washington DC
#35 Luxury Hotel in Washington DC
#51 Family Hotel in Washington DC
#52 Romantic Hotel in Washington DC
#80 Business Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hyatt Washington 4*
Number of rooms: 897
Official Description (provided by the hotel):
Centrally located in downtown City Center- with convenient in-lobby Metro Center access - this Washington DC hotel is an ideal spot to explore the Nation's Capitol. Enjoy stylish guestrooms with plush Grand Beds™, indulgent amenities and multiple dining venues. Utilize our full-service business center and 32 outstanding meeting rooms - just steps from Washington Convention Center. Escape to extraordinary elegance at Grand Hyatt Washington. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Hyatt Hotels Corporation, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Grand Hyatt Washington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Washington Hotel Washington Dc
Grand Hyatt Washington Dc
Hyatt Washington Dc
Washington Dc Hyatt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing