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“The hotel could use a coat of paint”

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Courtyard Washington, DC/Dupont Circle
Ranked #95 of 141 Hotels in Washington DC
Certificate of Excellence
San Jose, Costa Rica
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“The hotel could use a coat of paint”
Reviewed March 15, 2013

The location is fantastic and the staff are friendly and helpful, however, the facilities look a bit old and worn out. The rooms are also small, especially the bathrooms. Overall the experience was average. I would, however, go back just because of its great location.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Analangas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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529 reviews from our community

Traveler rating
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    85
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See reviews for
107
95
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Withernsea, United Kingdom
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 15, 2013 via mobile

Stayed 2 nights, had a room with 2 double beds, decent sized room... Only issue is that our room was near the ice vending machine so had some noise from that. Hotel near everything we wanted to see. Had breakfast in the corner bakery everyday and it was fab and even got filmed whilst there. Free wifi which was great as I was studying for my degree whilst away and the connection was good too. No issued at all

Stayed February 2013, traveled as a couple
Helpful?
Thank sam d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillsborough, North Carolina
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 14, 2013

Visited Washington DC for a weekend in January and this hotel was perfect for a weekend stay. Located within walking distance of a multitude of restaurants in a safe, beautiful area with a neighborhood feel. The staff was very helpful and friendly, the room was good size and clean, bed was comfortable. We actually had two rooms for our family and both were fine. The subway station for Dupont Circle is about 5 blocks away, but we actually found it was cheaper (and easier) for the 5 of us just to take a cab down to the Capitol area/mall/museums. Will definitely stay here again!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EdandCatherine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 9, 2013

This is a hotel which is very basic. They hype up having a 24/7 Starbucks, but it is very overrated. My room was incredibly small, even though I had reserved and pre-paid for a king room. I was told that because I arrived late (10 pm), I was getting a queen room instead. The room was tiny and I had almost no space to sit other than the bed. The floor was dirty and I found used tissues and other miscellaneous trash. My colleague even found a live mouse in her room! I will NEVER stay there again.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jkoons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amont758, General Manager at Courtyard Washington, DC/Dupont Circle, responded to this review, March 11, 2013
Dear Sir,

I apologize for the experience you mentioned in your review. There is no excuse for any tissues or trash from a previous guest. Generally, we can provide the room type booked but on occasion are sold out with stayovers.

Please contact me directly should you wish to discuss your stay further. I would like to reconcile for our shortcomings.

Sincerely,
Albert Montone
General Manager
Courtyard by Marriott Washington DC\Dupont Circle
A member of the Doyle Collection
202-332-9300
albert_montone@doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 1, 2013 via mobile

Conveniently located on DuPont Circle, medium-sized rooms by Courtyard standards, but nice view if you stay in an odd-numbered room. I don't know if I'd use it for a romantic getaway, but for business it's great. Remodeled lobby with a small business center.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MartyMcCabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amont758, General Manager at Courtyard Washington, DC/Dupont Circle, responded to this review, March 6, 2013
Dear Guest,

I appreciate your comments about our hotel. It is a pleasure to serve you whether on a business trip or otherwise. Please come back.
Sincerely,
Albert Montone
General Manager
Courtyard by Marriott Washington DC\Dupont Circle
A member of the Doyle Collection
202-332-9300
Albert_Montone@Doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 26, 2013 via mobile

Just the very basic hotel services. The bistro is over rated with very little options on menu. We had to go out for breakfast either to universal bagels accross the street or the starbucks at dupont circle. The room has no mini bar. Creams and body wash are of poor quality. Kinda good location but still 15 mins walking distance from everything.

Helpful?
1 Thank Hend E
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
amont758, General Manager at Courtyard Washington, DC/Dupont Circle, responded to this review, March 6, 2013
Dear Guest,

Thank you for your review. I appreciate your comments regarding our facility and amenities. All feedback is helpful to us in order to understand the guest perspective.

Please contact me directly, should you wish to discuss your stay further.
SIncerely,
Albert Montone
General Manager
Courtyard by Marriott Washington DC\Dupont Circle
A member of the Doyle Collection
Albert_Montone@Doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Keene
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 20, 2013

We booked this stay very quickly without first checking out the hotel. We were pleasantly relieved when we arrived in the middle of the night to a friendly and helpful staff. From the front desk, to the waitstaff in the hotel lounge and the chamber staff, who met our special requests. The hotel was clean and comfortable and the room service showed up right on time!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sonja2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amont758, General Manager at Courtyard Washington, DC/Dupont Circle, responded to this review, February 21, 2013
Dear Guest,

Thank you for the nice comments about our staff and the service you received during your stay. It is a pleasure to get positive feedback on our performance. Please come back again. Contact me directly should you need any other assistance.

Sincerely,
Albert Montone
General Manager
Courtyard by Marriott Washington DC/Dupont Circle
A member of the Doyle Collection
202-332-9300
Albert_Montone@doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Washington, DC/Dupont Circle

Property: Courtyard Washington, DC/Dupont Circle
Address: 1900 Connecticut Ave NW, Washington DC, DC 20009-5705
Phone Number:
Location: United States > District of Columbia > Washington DC > Adams Morgan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Family Hotel in Washington DC
#65 Business Hotel in Washington DC
#71 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Washington, DC/Dupont Circle 3*
Number of rooms: 148
Official Description (provided by the hotel):
The Courtyard Washington, DC/Dupont Circle is ideally located in Northwest Washington, and a short walk to the Dupont Circle Metro. Whether you're staying for business or leisure, our hotel is equipped for everything you need for a relaxed and productive stay. ... more   less 
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Also Known As:
Courtyard By Marriott Washington Dc Dupont Circle Hotel Washington Dc
Courtyard Washington Northwest
Courtyard Washington Dc
Washington Dc Marriott
Washington Dc Courtyard

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