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“OK but Needs Work” 3 of 5 stars
Review of BEST WESTERN Georgetown Hotel & Suites

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BEST WESTERN Georgetown Hotel & Suites
Ranked #85 of 140 Hotels in Washington DC
Norwalk, CT
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“OK but Needs Work”
3 of 5 stars Reviewed July 14, 2014

Booked this hotel through Hotwire and got a fair price for this location (Georgetown/Foggy Bottom, near DuPont Circle.). Tariff came to just over $160/night including the onerous local taxes. Includes breakfast, which is good because this part of Washington is sadly lacking in breakfast places.
Hotel looks OK but still needs some upgrading. Entryway into lobby, while attractive, has strong smell of mildew. Fortunately, rooms did not share that odor. However, toilet stopped up, and they sent someone to fix it while we were out to dinner. Came back and it was not properly cleared. We were then told that the person who does this had left for the night. Front desk seemed to think that that was OK. On my insistence (but only on my insistence) they moved us to another room. Thus, I'd rate service no better than "C."
Room was comfortable, adequately spacious, and had small fridge and kitchenette sink (all to the good). Ceiling over bath had mold stains indicating some leakage from above. Another example of refurbishing work that still needs to be done.
Breakfast was the usual buffet of scrambled eggs, sausage, bacon, rolls and fruit. Not fabulous but perfectly alright for an included breakfast.
Parking is across the street at the Ritz Carlton. So unpack before you park, because it's quite a schlep back from your parking space (with at least one flight of stairs or an arduous haul up a long car ramp.) Parking was an additional $26-$28 per night: Cheaper than New York, but that's about the best you can say about it.
Big plus is location in Georgetown, and easy walk to lots of restaurants. We liked Grillfish (about one block north) and went there twice. Note that the Best Western is limited service: No on-premises food or drink except breakfast. It ain't the Ritz, but then again, neither is the price.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Service
Helpful?
Thank RobertNorwalk_CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nana-Kojo A, Guest Relations Manager at BEST WESTERN Georgetown Hotel & Suites, responded to this review, September 29, 2014
Dear RobertNorwalk_CT,

Thank you for your review. It is accurate and thorough! Because we are not a "full service hotel, we try our best to make accommodations available to our guests. Thank you for highlighting some key facts such as our parking, breakfast, location and our low price. We keep our rates (parking and room rates) lower than other hotels in our area, we love having complimentary breakfast available for our guests, and we love our location too! We even keep menus available at the Front Desk with delivery from restaurants like Chili's, T.G.I. Friday's, and more.

By telling us what you enjoyed, as well as possible areas of improving,you're helping us to implement a better experience for guests in the future-thank you! Come back soon!

Warm Regards,
Regina Childs
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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712 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
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Alcoa
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

This hotel is in a very convenient location--a 10 minute walk to the Foggy Bottom Metro station. The room was large and well furnished but the carpet is to the point of needing repair. Check in was very efficient and shortly after we got to the room the receptionist called to ask if there was anything we needed--a nice touch. The breakfast was good and the breakfast room was very inviting. Considering that more expensive hotels do not provide breakfast that helps the room rate here seem reasonable. The hotel was quiet so we slept well. Would definitely stay here again. We had no car as we came to DC by train but I would not suggest staying here if you have a car as parking is some distance and expensive.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Bill531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nana-Kojo A, Guest Relations Manager at BEST WESTERN Georgetown Hotel & Suites, responded to this review, September 29, 2014
Dear Bill531,

We are happy to have met your expectations during your stay at our hotel. We appreciate you taking out the time to say so. Come back and see us again. We would love to host your stay again!

Kind Regards,
Regina Childs
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackpool, england
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 13, 2014 via mobile

Spent 4 nights here, the location is perfect, most of the major sites are within walking distance, and the Foggy Bottom metro station is a 5 minute walk away if you want to travel further.

We had 2 good size double beds in the room, a smallish bathroom and a kitchen area.

The room was clean and well maintained, we were on the second floor in room 207 and there was no view from the windows.

Breakfast was included in the room rate and was ok, cereal, tea, coffee, fruit juice, toast, bagels, scrambled eggs,cakes and fresh fruit.

I would recommend this hotel and would stay here again without hesitate.

We are a family of 3 travelling from the UK.

Stayed July 2014
Helpful?
Thank Tony_nufc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nana-Kojo A, Guest Relations Manager at BEST WESTERN Georgetown Hotel & Suites, responded to this review, September 29, 2014
Dear Tony_nufc,

I am so happy that you enjoyed your time with us! We change up the breakfast menu frequently-next time we hop that you catch it when there pancakes and sausage are available! Thanks again for leaving your kind comments on our page we hope to see you again soon.

Warm Regards,
Regina Childs
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California, United States
2 reviews
4 of 5 stars Reviewed July 8, 2014

Older hotel that has been updated. Very comfortable and helpful staff. Bathroom was very small for us, but we made that adjustment. No view to speak of, but in a good part of town and we could walk to restaurants and the Kennedy Center if we wanted to.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nana-Kojo A, Guest Relations Manager at BEST WESTERN Georgetown Hotel & Suites, responded to this review, September 29, 2014
Dear Sharon C,

Thank you for sharing your experience on our page. We appreciate you taking out the time to do so. We have updated more at our property. You should come back and visit us soon! We are happy you enjoyed our hotel and the location as well. Here's a tip for the next time you come back: There is also a free shuttle that will pick you up from Foggy Bottom Metro Station that takes you to the Kennedy Center. And as you probably already know, Foggy Bottom is just about at 5-7 minute walk from our hotel! We hope to see you again.

Sincerely,
Regina Childs
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, United States
1 review
5 of 5 stars Reviewed July 8, 2014

Stayed for business over a holiday weekend and got an amazing deal. Check-in was smooth and easy, the room was spotless and comfortable (if a little lacking in personality), and the included breakfast was far more expansive than the 'continental' it claimed. Staff were extremely helpful. Wonderful experience all around.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Julia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nana-Kojo A, Guest Relations Manager at BEST WESTERN Georgetown Hotel & Suites, responded to this review, September 29, 2014
Dear Julia J,

Thank you for staying with us during your visit to our nation's capital! Every day we strive to ensure our guests a superior experience. We are happy to have met your expectations. We truly appreciate your feedback.

Thank you for taking the time to leave such a nice compliment on our TripAdvisor page. Please come back and see us again soon!

Sincerely,
Regina Childs
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 24, 2014 via mobile

Great hotel, nice and helpfull staff. Huge rooms with separate sleeping department and own kitchen. Poor mobile coverage, but free wi-fi. For a scandinavian like me, the breakfast was "different". Missed more full grain products. Noisy air conndition....
Will recommend and return:-)

  • Stayed June 2014
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Ulvifaareklaer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nana-Kojo A, General Manager at BEST WESTERN Georgetown Hotel & Suites, responded to this review, September 26, 2014
Dear Ulvifaareklaer,

Thank you for a great review! Letting us know what you liked and what we need to work on is very helpful. We appreciate it! See you again soon!

Kindly,
Kojo Aboagye
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed June 24, 2014

Although this particular Best Western is not as modern as some others, the price and location can't be beat. It was right in the heart of an upscale neighborhood. A Ritz Carlton was within sight of the Best Western. That should say it all about location. The room was clean and well-equipped. Maybe it needed new carpeting but it was otherwise comfortable.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank 36virginiaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nana-Kojo A, General Manager at BEST WESTERN Georgetown Hotel & Suites, responded to this review, September 26, 2014
Dear 36virginiaw,

Thank you for taking the time to leave your review on our page. It is kind of you to give us helpful feedback. We will use your comments to implement further improvements to ensure better guests experiences in the future. Please come back and see us again soon.

Sincerely,
Kojo Aboagye,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Georgetown Hotel & Suites

Property: BEST WESTERN Georgetown Hotel & Suites
Address: 1121 New Hampshire Ave NW, Washington DC, DC 20037-1522
Phone Number:
Location: United States > District of Columbia > Washington DC > Connecticut Ave/ K Street
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
#82 Romantic Hotel in Washington DC
#83 Family Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Georgetown Hotel & Suites 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Step up to all-suite amenities when looking for a hotel in the Washington, DC, Georgetown area. ... more   less 
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Also Known As:
Best Western Georgetown Hotel And Suites
Best Western Georgetown Hotel Washington Dc
Best Western Washington Dc
Washington Dc Best Western

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