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“Embassy Suites Convention Center: Big Rooms, (that's about it)”

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Embassy Suites by Hilton Washington-Convention Center
Ranked #31 of 140 Hotels in Washington DC
Certificate of Excellence
Washington, DC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Embassy Suites Convention Center: Big Rooms, (that's about it)”
3 of 5 bubbles Reviewed April 9, 2007

Stayed at the Embassy Suites, Convention Center over the Easter holiday. It was absolutely full... with kids everywhere. If you like to hear the sounds of screaming, crying five year olds at night, stay here...

The valet kept losing my keys. That was irritating. (By the way, it costs $24 to park your car for 24 hours.) The breakfast buffet was ample (pancakes, bacon/sausage and the like, but it was generally cold. You can stand in a long line and get an omlet to your liking, though. The Manager's reception, while crowded, was alright... munchees were available (if the kids didn't get to them first...) at least there was free alcohol to help you out after a long day.

Housekeeping was just as swift as the valets. They had no more pillows in the hotel. It took two calls to get some lotion.

On the plus side, the rooms were large for Washington, and there was a microwave and a small refrigerator if you needed it. It is a new hotel, and it shows.

Will I stay here again. For the right price. (And maybe not on a long weekend... I need a grown-up hotel.)

  • Liked — Large Rooms
  • Disliked — Service
  • Stayed April 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank jobhuntin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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NY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed April 9, 2007

Stayed at Embassy Suites Convention Center for 3 nights with 2 children. It was a great hotel, great breakfast in the morning. We were there one of the busiest weeks of the year, and the staff were completely helpful. Parking the car was easy, it was just all around a great experience.
Hotel is clean, pool is clean, and staff is very efficient and helpful. Would definetely reccomend this hotel to anyone with a family staying the DC area. One benefit we didn't know until we got there, was the Metro (Metro Center) was across one block and we could access it through the Grand Hyatt. Metro Center is a hub for all the lines. We could get to the National Mall, in 4 minutes taking the Metro. It was just great.

  • Liked — Cleanliness and Location
  • Disliked — Nothing!
  • Stayed April 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank NYWestFamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed April 8, 2007

My family of five (kids ages 12, 12, and 2) stayed here this past Easter weekend and absolutely loved it!

The location was incredible, we could walk just about anywhere. The hotel was extremely clean and we had a room with a view that was amazing. We were in room 1501; we could see the Washington Monument and Capitol Building from our room. There were fireworkds over the Washington Channel Saturday night and we sat in the warmth and luxury of our room and watched them. They were beautiful....

The staff was extremely friendly and accomodating. The made to order breakfast each morning was delicious and always warm and replenished.

We did a lot of sightseeing in a few days so having the hotel centrally located was great for us. We could walk just about anywhere.....

We ordered in one night from Pizza Boli's I think it was called and it was very good and hot and quick. So highly recommend them...

Overall we had a wonderful trip and with the Embassy Suites being such a wonderful find it made it all the sweeter......

P.S. - One negative; the pool was small and on the cool side....the kids didn't seem to mind but mom was shivering.....
but not a very big deal for us......

  • Liked — Location, location, location....
  • Disliked — Pool a bit cold....l....
  • Stayed April 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank nymomofthree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 28, 2007

We really liked this hotel! My husband, myself and my 18 year old daughter stayed at this Embassy Suites Fri - Sun, March 23 - 25.

Unlike the experiences of some other reviewers, we found all the staff to be very helpful and friendly. The hotel was busy but not full. We were never at the hotel during the Manager's Reception but did eat breakfast there everyday. The food was very good and there was plenty of seating.

The room was beautiful and the beds comfortable. We all commented several times on how fast the elevators came. We did not use the pool but did come to the hot tub at the end of the day. The pool and hot tub were open until midnight which we liked.

The metro station is a short walk from the hotel and we took it all over town.

I would definately stay here again.

  • Liked — Staff and room size
  • Disliked — Pull out bed could have been a little better
  • Stayed March 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fancygirl49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed March 26, 2007

My wife and I decided to drive to washington for a quick 2 day getaway. We wanted a nice hotel within walking distance from "everything". We got it in this hotel. Check in was super easy and we went up to our 10th floor room. It was a beautiful 2 room suite, looked brand new. The living room even had a flat screen tv! The bed was great, reminded me of Marriott beds. We really enjoyed the managers reception. Every day from 5:30-7:30 they have unlimited drinks and snacks! We only had a beer each but you could definetly take advantage. There was a line and a large croud but it is set up in a large area and the line moved quickly. Breakfast was also free in the morning with a great cook-to-order omelet or a buffet. The buffet line moved slowly due to greedy guests waiting for buffet items that had run out. MOVE IT ALONG, PEOPLE! After breakfast we set out on foot and with some help from a great map provided free by the concierge we explored the city. Definetly reccomended!

  • Liked — Location, cleanliness, free perks
  • Disliked — crowded
  • Stayed March 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank HerkGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level Contributor
121 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 bubbles Reviewed March 16, 2007

I stayed in this hotel because I was attending a meeting at the Convention Center down the block. Starting with the positives, this Embassy Suites appears to be very new, had a very nice sized room with a flat screen TV in the livingroom (and regular TV in bedroom), nice bathroom amentities, a very nice breakfast buffet and excellent sushi available for take out/eat in in the restaurant in the lobby.

On the negative staff, the front desk staff was brusk and seemed to lack the customer service standard that I have come to expect at Hilton, Marriott and Hyatt properties (this is a Hilton property). Also, unless one was attending the Convention Center (which is about two windy blocks away), the hotel seems a little out of the way of DC attractions.

Given a choice between this hotel and the Homewood Suites property (also a Hilton Chain) in DC, I'll return to the Homewood Suites. Better room, amenities and staff.

  • Liked — Room with flat screen, free internet, great breakfast, sushi in hotel restaurant
  • Disliked — front desk staff atittude and service
  • Stayed March 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
4 Thank Often_on_road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed March 12, 2007

We stayed here in early March-a larger corner suite room that accommodated my husband and me, plus mother in law and 2 young kids (ages 4 and 7). I highly recommend this as a choice for DC if you have a young family and don't mind a short cab ride or healthy walk to the Mall and other locales in DC. We ate dinner our first night at Capital City Brewing Co, which was fine. Other nights, we ordered in pizza at the hotel from a local chain they recommended (great price, fast delivery), and still another, we went out to Hard Rock , which is a crowd pleaser when you have little ones.

The free breakfast was very convenient and I never waited more than 5 minutes for a custom omelet, or in the buffet line that served hot, fresh food. The staff was constantly watchful of food running out and replaced empty bins immediately with new ones.

Pool is on the smaller side but the plus side is-it's shallow for little ones ( just a bit over 3 feet deep) all the way across. Even with 5 other kids in the pool from another family we did not feel crowded out at all. Towels everywhere and staff nearby to check in on things. Exercise room-didn't use but looked very clean and was used by other patrons.

Manager reception was adequate--snacks were of the popcorn/chips and salsa variety, but drinks and service were plentiful.

There is apparently a laundry facility onsite that I never searched for, but heard about from the man who works in the gift shop. They sell tiny bottles of Tide in the gift shop.

Housekeeping and room service were excellent. We asked for an extra towel and the maid brought up 4. Bell caps and other service reps were knowledgeable and helpful.

My only "con" is that there really wasn't a convenient drugstore nearby, where we could purchase snacks and drinks. Perhaps I was not completely aware of what was around us in that area, though, since we literally spent most of our days touring and were never back at the hotel except at night. Speaking of night, we did not feel threatened walking around the hotel vicinity with our kids and stroller in the evenings. We come from a large city, so are mindful of our surroundings. But you'll be fine in this neighborhood.

One key piece of info: a hotel staff person told us the White House was a quick 2-block walk. Well, it wasn't. It was more like 15 minutes briskly, and 6-7 blocks plus. If you are headed to an early morning White House tour, give yourself plenty of time, because it is a hike, and you should allow enough time to find the correct entrance for tours as well as clear the proper security checkpoints.

  • Stayed March 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank maroongirl90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Washington-Convention Center

Property: Embassy Suites by Hilton Washington-Convention Center
Address: 900 10th Street Northwest, Washington DC, DC 20001-4405
Phone Number:
Location: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Washington DC
#30 Romantic Hotel in Washington DC
#37 Family Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Washington-Convention Center 3.5*
Number of rooms: 384
Reservation Options:
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Also Known As:
Embassy Suites Washington Hotel Washington Dc
Embassy Suites Washington Dc
Washington Dc Embassy Suites

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