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Embassy Suites by Hilton Washington-Convention Center
Ranked #29 of 141 Hotels in Washington DC
Certificate of Excellence
Reviewed November 11, 2013

I work in the hotel industry and am always looking for the signs of excellent service. THIS HOTEL DELIVERS. The staff is the best in the industry and as hard as I tried I could not find anything wrong in their very comfortable room. Highly recommended.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank Eddie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlesHill900, General Manager at Embassy Suites by Hilton Washington-Convention Center, responded to this reviewResponded November 24, 2013

Hi Eddie D,

You are very kind to provide such a positive review of our hotel. I have often found that colleagues that work in the hotel industry are the biggest critics, so your review means quite a bit in my eyes.

I have shared your review with my team and thank you again for providing feedback. It is certainly nice to hear we are doing a good job and have made your stay comfortable.

I will look forward to welcoming you back when travel brings you to Washington DC. Please don't hesitate to let me know if you need assistance with reservations. Until then, travel safely and often!

Best Regards,
Charles Hill
Charles.Hill@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,052 - 2,058 of 3,223 reviews

Reviewed November 11, 2013

This hotel is in walking distance to all museums, White House and National Mall. also, the on and off bus which takes you near everything. The staff at the front desk were great, .special kudos to Robby Sabala and Ma Jing. The concierge also helped us get a table for 12 on a Fri. nite at the District Chop House. Great breakfast and evening reception, a little hectic when busy, but the staff really tries to keep things moving.

  • Stayed: November 2013, traveled with family
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Thank doc1365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2013

Great room with modern touches! Roomy in size! Staff pleasant with wonderful customer service & breakfast provided tasted great! Good fitness center! Only downside is difficulty in connecting to free WiFi in lobby and lack of working available business computers

Stayed: November 2013, traveled on business
Thank Renee F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2013

Stayed here for a night. Efficient checkin service and comfortably typical Embassy rooms. The evening reception is chaos since it is tucked away in the back side of the restaurant. Anticipate long lines for drinks. For breakfast, I'd suggest showing up early as again you will wait for a table.

  • Stayed: November 2013, traveled on business
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Thank JetsForFunJourneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2013

As a tourist you want a hotel that is close, but not too close, to the sights you want to visit. This hotel at 10th NW is perfect, close to public transportation, walking distance to the White House and the Mall plus a taxi-stand just outside the door for other transportations needs. When arriving by car just leave it at the curb and the staff will park it for you (no other access to the parking grarage). And when you need the car again just give them 10 minutes notice.
The hotel is fairly large but has the atmosphere of a smaller hotel. The friendly staff at the front desk will go the extra mile at any time. The consigierge in the main lobby will answer all your questions (of practical and touristic matter). The suites are large and there is a fold-out bed in the livingroom. In the bedrom the king-size bed is very comfortable.
The complimentary breakfast is great. With all the trimmings you may want, some made to order others brom the buffet. And the for those at the hotel in the hours between afternoon and evening there is a complimentary buffet whith drinks.
(The only snag we encountered was the Wi-Fi, which we couldn´t get up and running. But on the other hand there is a business center in the basement and on vacation the Internet/e-mail should not be a priority.)

  • Stayed: September 2013, traveled with friends
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1  Thank FontanaACS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2013

I loved everything about this hotel. Great value for the price. Best complimentary hotel breakfast I have ever had. It had the normal premade eggs, meats, and hot items, cereal, oatmeal, etc and also made to order omelettes, eggs, egg sandwiches, etc. Everything was extremely neat and orderly and every single employee I met was kind, genuinely friendly, helpful, and professional. We felt the excellent service from the second we got there, very frazzled after a long trip when the bellhops and valets greeted us with a smile and took care of our bags in seconds, to the time we left, when the valet handed us directions and two bottles of water for the road. Those little touches along with helpful smiles made all the difference.

This was also my first stay at an Embassy Suites so the manager's reception was a fantastic surprise as well! Nothing like free drinks (alcoholic and nonalcoholic) and snacks to unwind after a long trip.

I felt that the hotel was well maintained and clean, the room was spacious (we were on the 7th floor) and even the pool area felt that way (sometimes hotel pools don't seem very sanitary to me).

The location was also perfect. It's less than two blocks from the convention center and metro, closely situated to many restaurants and shops, and five blocks from the white house. You can also easily walk to the other main sites and memorials in the area for sightseeing (we did).

My only complaint is that you have to pay $9.95 for wifi for each 24 hours. With so many other nice perks, it seemed odd to have to pay for wifi, especially at a hotel suited for business travelers. You also have to pay for parking but I expected that in a large city.

All in all, by far my favorite business travel experience and I will definitely return to this location in the future when I am in the DC area, and I will be.

  • Stayed: November 2013, traveled on business
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Thank leahkc17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2013

This hotel was perfect for our needs. We spent a weekend in DC with our 2 teenagers, who LOVED the breakfast so much they wanted to eat every meal at the hotel. The staff was friendly and helpful. The room was clean and comfortable and housekeeping brought extra bedding quickly. The location is convenient to walking to all sights with bigger kids, and the valet does not charge for taking your car in and out, which was great for evenings.

  • Stayed: October 2013, traveled with family
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1  Thank Heather F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Washington-Convention Center

Address: 900 10th Street Northwest, Washington DC, DC 20001-4405
Phone Number:
Location: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Washington DC
#30 Romantic Hotel in Washington DC
#37 Family Hotel in Washington DC
Price Range: $140 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Washington-Convention Center 3.5*
Number of rooms: 384
Reservation Options:
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Also Known As:
Embassy Suites Washington Hotel Washington Dc
Embassy Suites Washington Dc
Washington Dc Embassy Suites

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