We visited DC during the first week of August - 2 adults, 2 children (8 years old). The hotel was clean, room was well-appointed, check-in was smooth (I observed long lines there at times, but we never had one). The valets/bellmen were excellent - we took cabs each day due to my mom's mobility issues, and they were always fast and helpful. Had one incident with a bag left in a cab, and amazingly it was returned within 20 minutes by the driver!
I have only 2 criticisms of this property - the wi-fi / cell phone signals ( at least on the 4th floor) were nonexistent. I believe it may be because our room faced another brick building, but I couldn't even make a cell phone call from the room, my hot spot wouldn't work - nada.
Second issue: breakfast. The first morning, we had a slow start, and headed down at 9 am. We waited through 4 elevators until there was room on one for us (stairs end at 2nd floor, so that isn't an option). When we got off, there was a line stretching back to the lobby of people waiting to get an elevator back up.
As an Embassy Suites hotel, this property offers a free breakfast buffet. The line at 9:10 am wound around the restaurant, through the tables, and about 15 people out the door. And in reality, this is two lines, since there are separate lines for the omelette station ands the Buffet. Tables were not cleaned quickly, so when you did get your food, it was difficult to find a place to sit.
We are frequent guests at Embassy properties - some of them do a great job with the breakfast rush, some don't. The other 4 days we made sure to go early, and there were fewer problems.
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- Also Known As:
- Embassy Suites Washington Hotel Washington Dc
- Embassy Suites Washington Dc
- Washington Dc Embassy Suites