Hotel was sold out and even though I had reservations, room key won’t work. Four trips to door on fourth floor to figure out that door is actually does not open . ( dud not the staff know it never worked in first place ?????) .
I had long day with flying in at 2 am and when checked in at 8 pm , it took an hour to discover that the door if the room allocated does not open !!!! Waiting to find a room to get rested . uGHhhhhhMore
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