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“Good food, poor service”

14K Restaurant & Lounge
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Ranked #333 of 3,342 Restaurants in Washington DC
Price range: $30 - $30
Cuisines: American
More restaurant details
Restaurant details
Good for: Romantic, Business meetings
Dining options: Dinner, Late Night, Breakfast, Lunch, Buffet, Reservations
Dining style: Casual Dining
Cross street: 14th & K Streets
Transit: McPhearson Square Metro Station (Blue/Orange Lines)
Description: 14K Restaurant, located at 14th and K Streets NW in the historic Hamilton Crowne Plaza Hotel, is the place to meet. 14K's patio, overlooking Franklin Square Park, is the place to people watch and enjoy the finest in food and beverage. 14K offers Contemporary American Bistro cuisine, full bar, giving you the casual elegant dining atmosphere in Washington DC's business district.
Reviewed August 13, 2012

Apparently there is some construction going on and there was a major leak in the kitchen so things were not up to par...they were extremely short staffed in wait staff so I cannot say more than it was a joke..two waiters for 20 tables...waiting for 15 minutes for a steak knife...ordering a second glass of wine only to have empty glass sit there... being given the check whether we wanted it or not..yet the server was very polite and well mannered...but woefully unable to cope..and basically left out to dry by management..not his fault but would not consider going back when there are so many other choices.
Adding insult to injury...we were a party of 4 and yet were charged 18% service which on the menu states is for parties of 6 or more...we complained and received an apology...but really how did a table fo 4 become a table of 6.

    • Value
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Thank natmicstef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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202 - 206 of 268 reviews

Reviewed August 11, 2012

Service was great, food was excellent (especially the strawberry shortcake). The breakfast buffet was amazing, would go back for breakfast again.

Thank Kristin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2012

The staff at this hotel in unmatched by any standard. Friendly and helpful and skilled in mixology. AWESOME DRINKS!

Thank vbjneeds2fly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2012

It is over-priced, with some gems in the menu, but the biggest problem with the place is the staff: aloof, indifferent, sleepy and withdrawn.

Thank heyValera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2012

We stopped in here for lunch after a long afternoon and it was everything we were looking for. Prices were reasonable and the food was very good. Service was definitely a bit slow but they seemed to be somewhat understaffed. It was definitely a pleasant surprise for an unplanned find for lunch. I would definitely go back for dinner.

    • Value
    • Atmosphere
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    • Food
Thank laurabar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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