We attended the Howard Theatre to see a Chante Moore concert on Saturday, May 24, 2014. We arrived at 6:10 pm, concert was supposed to start at 7:30 pm, after being seated we had enough time to order food/drinks before the concert began. Huge mistake in thinking it was a logical assumption; a couple was at our table and attempted to order from a menu and was told they were looking at the "wrong" menu (the staff placed 2 different menus on the table). Our waiter was not the most pleasant and was sweating profusely, after an hour of no food or drinks, I asked for the manager (who is invisible when patrons have a concern or complaint)! The manager never showed, but another waitress did come to take our order, drinks arrived 30 minutes later and food about 20 minutes later (after being told that they did not have the ingredients to make crab cakes). The wait staff are also responsible for seating which makes it worst for those wanting to order, many times you are forgotten. The concert and venue are great, but service is very poor. Expect to pay about double for whatever you order with the gratuity and service charge. Food was okay once it arrived,
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