We booked an apartment and paid for it in advance then less that 24 hors before we due to arrive we received an email from them saying that they were overbooked and were transferring us to another property. The other property was much further out of town and not suitable to us at all so we cancelled immediately and had yo find snother place to stay, which ended up costing us a lot more due to late notice and availability. We were very lucky to have seen their email as we were not online most of the time. A phone call from them would have been courteous. Even better, they should have honoured their confirmed booking. To then make it worse, we had to chase them up several times to get our money back from them. This took over 3 weeks. I must add that Booking.com, who we booked the property with we're excellent in chasing them up to get our money back. Top marks to them! Zero out of 100 for Bridgestreet.
- Official Description (provided by the hotel):
- Surround yourself with the timeless presence of Washington at The Woodward. High ceilings and an original stone lobby complement the lavish, boutique-style apartments featured in this charming, historical property. The Woodward sits just a block to the McPherson Metro Station, the White House and Lafayette Park. Guests have access to a business center, free Wi-Fi, valet dry cleaning, courtesy bi-cycles, and a modern gym. A 24-hour concierge, a world class restaurant, and a bakery are also on-site. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Hotels.com, Hotwire and HRS so you can book your The Woodward reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.