Our guide, Rick, was very helpful and patient in training us on how to use the segway. After a few minutes of learning how to get on, go forward, navagate, and stop, we were on our way. He made sure to check with us often to confirm that we were confident with crossing intersections and using the sidewalks or dirt/gravel areas. He told us about the history of the different sites and made sure that we saw as many sites as possible in the 3 hour tour. Can't say enough good things about this experience.