It was an amazing experience. Our guide Rick was very knowledgeable, and a very cool and fun guy. We laughed, he was extremely helpful and very patient with all of us and also accommodating when some people needed to finish earlier to catch their plane. Tour was really 3h plus 30 min to learn how to operate segway. No cutting corners, not like competitors charging the same price for 2h tour INCLUDING learning how to ride segway. Segway is a way to Go in Washington and smithsonian tour it's what you should take!
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