Whilst the hotel facilities aren't bad (although there is nowhere to eat in or around the hotel after breakfast) and the rooms are a good size we left feeling disappointed.
The neighbourhood is NOT good and certainly not safe after dark. Whilst the regular metro shuttle and complimentary hotel shuttle go some way towards overcoming this it is still a major issue. There is no shuttle after 9.30pm and planning your day around the irregular timetable really is a nuisance.
Aside from one member of reception staff all other hotel employees were incompetent, inefficient and bewildered by any request of any kind. For example, our shower handle was clearly stuck and there was no hot water, the engineer insisted it must be a boiler issue (despite there being hot water in the sink) and duly disappeared. All calls to reception on this issue were met with the same lack of concern. The issue was only resolved after we insisting on moving rooms just to have a hot shower.
Overall I would recommend paying a few dollars extra and staying somewhere in town (Dupont circle, Georgetown etc.). This hotel is not really designed for tourists, more as a thoroughfare for conference-holders and the staff attitude is in line with this.
- Official Description (provided by the hotel):
- Your event deserves the best. At the Kellogg Conference Hotel, we understand. We've earned an international reputation as one of the most respected convention center hotels in Washington DC by going beyond the expected with award-winning conference facilities, gourmet catering and the five-star accommodations and service of a leading Capitol Hill hotel. As you explore the location of your next event, discover why the Washington DC's leading corporate, government, wedding, social and third-party planners have made the Kellogg Conference Center the location of choice for outstanding corporate, educational and government conferences, destination weddings, family gatherings, recognition events and family celebrations. ... more less
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- Also Known As:
- Kellogg Conference Hotel