We booked through Amex FHR. Very disappointed in general with this property. Lackluster service, no view from room, very spotty and inconsistent in-room service, and the hotel is old and tired when it comes to the furniture, fabrics, and general cleanliness. I have sent a review to the hotel itself and also contact Amex to let them know they should remove this hotel from their FHR list of properties.
My list of specific issues is too long to go into here, but you can look at the photos I took of the room to see how unkempt this hotel is. Mandarin Oriental should be ashamed.
- Official Description (provided by the hotel):
- When autumn comes and the weather cools down, Washington gets down to business as it becomes more walkable and much livelier. It’s the perfect time to plan a trip with fun outdoor festivals, live concerts, thought-provoking museum exhibits, along with some of the world’s most recognized monuments, and the nation’s most cherished memorials. With newly renovated guest rooms and only hotel featuring views of the monuments and the water, Mandarin Oriental, Washington DC is at the center of everything. Our guests enjoy short walks to the National Mall, the Smithsonian Institution, and Washington Monument. Soon, guests will be able to stroll over to District Wharf—a brand new development along the waterfront featuring over 20 restaurants, an exciting concert venue called The Anthem, nightclubs with live entertainment, fun shopping, and luxury residences. Mandarin Oriental Hotel Group is famous for providing the finest service, dining, design, and spas. Are you a fan? ... more less
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- Also Known As:
- Mandarin Oriental, Washington d.c. Hotel Washington Dc
- Mandarin Oriental Hotel Washington Dc
- Mandarin Oriental Washington Dc
- Mandarin Washington Dc
- Washington Dc Mandarin Oriental