My husband and I returned from a recent stay at this local Ritz to celebrate our anniversary...we had read the reviews/criticisms from other reviewers and decided to stay here over the Four Seasons based on our most recent other Ritz experiences (Jamaica, San Francisco). The staff was fantastic, very attentive...the hotel itself was ok. Very urban with some nice amenities in the lobby/restaurant. Our room was disappointing. We were placed on the 5th floor and overlooked 31st street...my first impression was that our room, despite being on the nonsmoking floor, smelled like smoke (yuck). Our porter indicated that it did not smell like smoke and was an after effect of the room air purification/ionizing...the wall paper was peeling in several areas and the furniture looked dated/worn. To say we were disappointed would be an understatement.
Room service was prompt and all the employees we interacted with were wonderful. We were treated to complimentary champagne (thank you) and a lovely plate of chocolate covered strawberries.
This is clearly an outlier RC experience, but I would encourage others interested in an upscale hotel to search elsewhere. Next time we will try a different hotel
- Official Description (provided by the hotel):
- Along quiet South Street resides one of the most recognizable luxury hotels in Georgetown, The Ritz-Carlton Georgetown, Washington, D.C. Housed in a converted industrial building rooted in history, one of the few boutique hotels in the world to feature a soaring brick smokestack may be truly unique, but it is the experience that awaits within that makes it even more captivating. Explore the nation’s capital from its true heart and soul — Georgetown. ... more less
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- Also Known As:
- The Ritz-Carlton, Georgetown Hotel Washington Dc
- Ritz Carlton Washington Dc
- Ritz Carlton Georgetown
- Ritz Washington Dc
- Washington Dc Ritz-Carlton