We wanted to have a nice quiet vacation and we couldn’t in this NOISY HOTEL. They had a big conference at the end of our corridor; yes the same corridor where the rooms are. We could hear everything, and by this I mean since they started carrying and placing the tables, chairs etc… to the party, and of course till next day when they decided to pick up everything at 7 in the morning. Furthermore when we came back to our room to have a nice nap before dinner (of course because we couldn’t sleep in the morning) our corridor was filled with people and publicity SO we could hear every single people going in and out, complete with their opinions on the conference and cellular conversations.
The staff wasn’t nice they weren’t helpful and they didn’t care that we were having a bad time.
I definitely think that if you pay a $500 room you should be able to sleep.
DON’T GO THERE THEY ONLY CARE ABOUT THEIR EVENTS AND NOT ABOUT THEIR GUESTS.
If you are looking for a boutique hotel, this is definitely not it. Boutique means smaller with much greater service and the Monaco hotel is far from this.
- Official Description (provided by the hotel):
- The luxury Kimpton Hotel Monaco Washington DC, centrally located in Penn Quarter, occupies the former General Post Office and is a National Historic Building. Built in 1839, this recently renovated beautiful marble building has a stately grace that is matched by the hotel's exemplary service and luxurious amenities. From the comfort of elegant guestrooms, you are steps from the Verizon Center, the Smithsonian, National Mall and a plethora of museums. ... more less
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- Also Known As:
- Hotel Monaco Washington Dc
- Kimpton Washington Dc
- Monaco Hotel Washington Dc