The Baron Hotel is located in a very nice neighbourhood surrounded by wonderful mansions, very close to Dupont Circle and easy access to many attractions. But the customer service in the hotel is awful. In our preliminary requests we asked to give us a quiet room in a quiet place. And wrote a special request directly to the hotel. We were given the room on the first floor just opposite the entrance to the bar and with the restaurant right under the room. With the noise and music coming form the open door of the bar and the noise coming from the restaurant we couldn't hear the news on TV and even each other. It lasted until 1am in the morning. The next night we were refused to be moved to another room. On the third night we were moved to the room on the 2nd floor just above the bar and terrible noise from AC coming through the window. The receptionists were talking all days round on the phone paying little or no attention to the clients. Finally they charged us twice for one and the same breakfast first taking cash and then charging the credit card upon our departure.
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