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The Ritz-Carlton, Washington, DC
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$191
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Omni Shoreham Hotel(Washington DC)(Great Value!)
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Reviews (1,309)
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Reviewed July 7, 2013

Nice and quiet hotel with nice-sized bedrooms and bathrooms. Located in a quiet neighborhood but very accessible. However, was disappointed by the fact that although there was a full-service gym attached to the property, the hotel charges an additional $15/day for access to it. Also, wifi is an additional $10/day. Shouldn't both of these be free for a hotel that is supposed to be 5-star luxury? And no swimming pool? Really?

  • Stayed: July 2013, traveled as a couple
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Thank pestman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David C, Manager at The Ritz-Carlton, Washington, DC, responded to this reviewResponded July 9, 2013

Thank you for recently staying at The Ritz-Carlton, Washington DC.
I appreciate your patronage and I also appreciate you taking the time to share your valuable comments and feedback.
I apologize that you found our internet prices to be excessive – our pricing is actually in line with the other luxury hotels in the Washington DC market place.
I also understand that you expected our Sports Club to be complimentary – The Club is actually quite different than the typical hotel facility. The charge that the guest pays grants access to all fitness classes – there are over 30 offered every day, squash courts, swimming pools (which is why we do not have one), cardio equipment, weight studio, yoga rooms, basketball courts etc. It really is a world class health club – the best in Washington DC.
Warm Regards,
David Child
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2013 via mobile

Great staff, great location, what can I say? First visit to this location and I will return. The staff was very friendly and went out of their way to make sure we had everything we needed. Room was nice and after I removed the feather bed from mattress, the bed was comfy. Only issue was my room seemed warm and humid. Even with my air on 65 it just didn't seem that cool...and it was hot and humid in DC when we were there (6/26-7/1). I had two rooms and the other room seemed to cool as needed. If you are a Ritz fan, the 22nd street location won't let you down.

  • Stayed: July 2013
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2  Thank spiderelliot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2013 via mobile

Had the good fortune to stay at this extraordinary hotel for 3 nights for a wedding in June 2013. From the time we checked in (midnight) to check out the service was impeccable. Each employee was courteous and professional. Although not privy to the planning behind the event, I will say the Ritz executed the event spectacularly from my perspective. Gorgeous room, great food, superior service.

  • Stayed: June 2013
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Thank steelerfan5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2013

Fabulous experience! Great location, rooms, services, amenities, and especially attentive and professional staff! Most highly recommend! Every small request was met in a timely and courteous manner. Recommendations and directions to off site dining and DC attractions were accurate and well researched.

  • Stayed: June 2013, traveled with family
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Thank Dory C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013

There are many great new hotels in DC, especially in the last 5 years. This hotel is older and more traditional than the newer boutique hotels that have popped up and become trendy, however, if you want to be well treated in a great location, this is the place to stay. The most impressive thing about the hotel is the staff, every time you walk into the hotel from an outing they know you and call you by name. Hotel staff like this are hard to come by and rare and the whole reason you should stay at this hotel versus the others in town. I recommend a room with a view of the inner courtyard and not the city for a little more peace and quiet.

Room Tip: A room with a view of the inner courtyard
  • Stayed: April 2013, traveled on business
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2  Thank Lynsey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, General Manager at The Ritz-Carlton, Washington, DC, responded to this reviewResponded July 2, 2013

Thank you for your note on Trip Advisor - We are delighted that you selected the Ritz-Carlton and that you enjoyed your stay. We hope to welcome you back to the hotel soon.

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