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“Outstanding Service!” 5 of 5 bubbles
Review of The Ritz-Carlton, Washington, DC

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The Ritz-Carlton, Washington, DC
Ranked #28 of 140 Hotels in Washington DC
Certificate of Excellence
Boca Raton, Florida
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Outstanding Service!”
5 of 5 bubbles Reviewed July 11, 2013

This hotel provided excellent service, provided a spacious room. Bedding was extremely comfortable, hotel staff was very helpful. Concierge service was average. Location is a several blocks from the Foggy Bottom Metro Station, from there easy to get to museums, the mall, etc.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pantherfan13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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936 reviews from our community

Traveler rating
    553
    237
    88
    35
    23
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
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  • English first
  • French first
  • German first
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English first
united states
Level Contributor
133 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed July 7, 2013

Nice and quiet hotel with nice-sized bedrooms and bathrooms. Located in a quiet neighborhood but very accessible. However, was disappointed by the fact that although there was a full-service gym attached to the property, the hotel charges an additional $15/day for access to it. Also, wifi is an additional $10/day. Shouldn't both of these be free for a hotel that is supposed to be 5-star luxury? And no swimming pool? Really?

  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank pestman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David C, Manager at The Ritz-Carlton, Washington, DC, responded to this review, July 9, 2013
Thank you for recently staying at The Ritz-Carlton, Washington DC.
I appreciate your patronage and I also appreciate you taking the time to share your valuable comments and feedback.
I apologize that you found our internet prices to be excessive – our pricing is actually in line with the other luxury hotels in the Washington DC market place.
I also understand that you expected our Sports Club to be complimentary – The Club is actually quite different than the typical hotel facility. The charge that the guest pays grants access to all fitness classes – there are over 30 offered every day, squash courts, swimming pools (which is why we do not have one), cardio equipment, weight studio, yoga rooms, basketball courts etc. It really is a world class health club – the best in Washington DC.
Warm Regards,
David Child
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, Tennessee
Level Contributor
160 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
5 of 5 bubbles Reviewed July 4, 2013 via mobile

Great staff, great location, what can I say? First visit to this location and I will return. The staff was very friendly and went out of their way to make sure we had everything we needed. Room was nice and after I removed the feather bed from mattress, the bed was comfy. Only issue was my room seemed warm and humid. Even with my air on 65 it just didn't seem that cool...and it was hot and humid in DC when we were there (6/26-7/1). I had two rooms and the other room seemed to cool as needed. If you are a Ritz fan, the 22nd street location won't let you down.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank spiderelliot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
99 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed July 2, 2013 via mobile

Had the good fortune to stay at this extraordinary hotel for 3 nights for a wedding in June 2013. From the time we checked in (midnight) to check out the service was impeccable. Each employee was courteous and professional. Although not privy to the planning behind the event, I will say the Ritz executed the event spectacularly from my perspective. Gorgeous room, great food, superior service.

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank steelerfan5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shorewood, Minnesota, United States
1 review
5 of 5 bubbles Reviewed July 2, 2013

Fabulous experience! Great location, rooms, services, amenities, and especially attentive and professional staff! Most highly recommend! Every small request was met in a timely and courteous manner. Recommendations and directions to off site dining and DC attractions were accurate and well researched.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dory C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed June 30, 2013

There are many great new hotels in DC, especially in the last 5 years. This hotel is older and more traditional than the newer boutique hotels that have popped up and become trendy, however, if you want to be well treated in a great location, this is the place to stay. The most impressive thing about the hotel is the staff, every time you walk into the hotel from an outing they know you and call you by name. Hotel staff like this are hard to come by and rare and the whole reason you should stay at this hotel versus the others in town. I recommend a room with a view of the inner courtyard and not the city for a little more peace and quiet.

Room Tip: A room with a view of the inner courtyard
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lynsey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, General Manager at The Ritz-Carlton, Washington, DC, responded to this review, July 2, 2013
Thank you for your note on Trip Advisor - We are delighted that you selected the Ritz-Carlton and that you enjoyed your stay. We hope to welcome you back to the hotel soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NewJersey
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed June 30, 2013

Everyone working at this hotel seemed extremely friendly and willing to help. The service here gets 5 stars. But frankly I just don't see how this property gets a 5 star rating. There was nothing that set the room apart from any good 3 or 4 star hotel. The carpeting, furniture and linens all seemed a bit dated and worn. Also there is no pool and the if you want to use a gym it's an extra $15 per person to use a privately owned gym nearby. Our package included breakfast and we opted for the buffet. Again, the service was great but the food was nothing better than what you might get at an embassy suites. If you stay here you can expect excellent service from the entire staff but you might be disappointed with the hotel itself. Definitely not worth the 5 star price.

  • Stayed June 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hoteloisseur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, General Manager at The Ritz-Carlton, Washington, DC, responded to this review, July 2, 2013
Thank you for your recent review. I am glad that you enjoyed the staff at the hotel - but I am sorry that you did not find our facilities "five star". I wish you had tried our Sports Club - it actually does have an adults only lap pool - its 100000 square feet and offers 100 excercise classes a week, a few hundered cardio machines, squash and basketball courts, its own cafe and so much more. When you return do DC please let me know - I would to host you in the Sports club so you can enjoy this amazing facility. Once again - I appreciate your comments.
Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Washington, DC

Property: The Ritz-Carlton, Washington, DC
Address: 1150 22nd St NW, Washington DC, DC 20037-1219 (Formerly The Ritz-Carlton, Washington DC)
Phone Number:
Location: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Washington DC
#18 Luxury Hotel in Washington DC
#27 Business Hotel in Washington DC
#29 Family Hotel in Washington DC
#38 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Washington, DC 5*
Number of rooms: 300
Official Description (provided by the hotel):
The Ritz Carlton, Washington, D.C. is in the middle of it all, with impeccable service, exceptional accommodations and exclusive amenities. Our hotel is one of the city's most refined luxury hotels - an urban retreat where you can relax within the charging energy of a powerful city. Located in the heard of D.C.'s attractions, we are less than a mile from The National Mall and 1 mile from National Landmarks and Memorials. ... more   less 
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Also Known As:
The Ritz-Carlton, Washington Dc Hotel Washington Dc
Washington Dc Ritz Carlton
Ritz Washington Dc
Ritz Carlton Washington Dc

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