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“Very good hotel” 5 of 5 stars
Review of The Ritz-Carlton, Washington, DC

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The Ritz-Carlton, Washington, DC
Ranked #32 of 140 Hotels in Washington DC
Certificate of Excellence
New York City, New York
Level Contributor
148 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Very good hotel”
5 of 5 stars Reviewed February 24, 2013

This hotel is excellent but is not without minor faults. The service is very good and well-intentioned but I found it a bit intrusive. During my stay, the staff were convinced that I had called and asked for two lightbulbs to be changed in my room (I had not). I had informed them they must have the wrong room but there were two additional follow ups, which I did not appreciate given that I was jetlagged and trying to sleep early.

However, overall the hotel is top notch and the rate we received was competitive. I ordered room service 3 times and each time it was delivered promptly. This hotel provides excellent service but they do tend to charge a lot for each item. I did, however, appreciate the complimetary shoe shine service.

Overall, despite the minor faults, I would rate this hotel as a '5' given that the rate we paid was very competitive and provided good value. If you are looking for a top notch experience in the DC area, this hotel will fulfill your requirements.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank wanderingnomad111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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843 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Tulsa, Oklahoma
Level Contributor
151 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed February 21, 2013

I stayed there for five nights in mid February. Aside from some minor housekeeping issues, the service was top notch. The lobby bar is great for taking care of business. I love the location of this hotel because you are a short cab ride from most of the good restaurants. I did to particularly enjoy the in site restaurant. I thought it was overpriced for the type of food and service you get.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank okie74012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Hartford, Connecticut
Level Contributor
83 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 14, 2013

Another great three day stay. Flawless front desk. Quiet, well appointed room. Only quibble is that the elevator key slot was finicky and many guests had to fight with it to get to their floors. All in all, a great place to stay.

Room Tip: Room facing the inner courtyard is quieter.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TravCT2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 12, 2013

My daughter and I stayed at the Ritz this past Saturday and cannot say enough wonderful things. From the minute we arrived the service was top quality, professional and focused on our total relaxation. Everyone from doormen, to the check-in (offering waters and other comforts) and even housekeeping were always available and asking if there was anything we needed. If you really want to feel extra special I highly recommend upgrading to the "Club Level" You can then enjoy breakfasts with the best pastries, fruits, hot eggs, bacon, champagne, juices, coffees, espressos, homemade hot chocolates, teas and many other delicious breakfast items. The Club level is open all day (breakfast, lunch and cocktail hrs) to visit at your whim. We especially enjoyed the cocktail hours with red and white wines, champagne with strawberries, cheeses, snacks and gourmet appetizers (hot and cold). We hardly had room for our dinner at the fabulous West End Bistro. Of course there are always candies, cookies and desserts at the club level as well. The rooms are great with views of the city, super comfortable beds and a fabulous rainfall showers head in the marble floor bathrooms. The President Lincoln milk chocolates and crackling fireplace on the TV for the turn-down service is also a nice touch. If you are looking for top notch service, comfort, cheerful employees and convenience in the city. This is the luxury hotel for you! I can't wait to return.

Room Tip: We stayed on the 9th floor (Club level) you can even come to breakfast in the cushy bath robe and s...
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank msterren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 10, 2013

My wife and I had a great time and she was treated like a queen by every single person she encountered with. Staff, service and amenities were all exceptional. Westend Bistro food was top notch and service staff Juan and bartender Chris were truly professional.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank achadha123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
101 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed February 9, 2013

We stayed here over New Year by mistake! We had chosen to move from a very poor neighbouring hotel (also 5 star) and stayed a week on the Club floor. The room was very well appointed and the service in the Club lounge way above expectations. Yes New Year's eve was overfull but it was only one night. The adjoining fitness suite and pool were of commercial size and shared with outside members. Maybe not what everyone wants but it never got too crowded. We didn't eat in the restaurant - it was always empty.This hotel delivers and the Club rooms are well worth the extra payment.

Room Tip: Choose the club floor
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mandm61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, District of Columbia, United States
1 review
5 of 5 stars Reviewed February 9, 2013

I enjoyed my last stay very much. The service, food and employees were great. We had special treats everyday on our room, turndown service was great and we enjoyed the IRD breakfast.We will be back soon, for sure...

  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Vadim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Washington, DC

Property: The Ritz-Carlton, Washington, DC
Address: 1150 22nd St NW, Washington DC, DC 20037-1219 (Formerly The Ritz-Carlton, Washington DC)
Phone Number:
Location: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Luxury Hotel in Washington DC
#27 Business Hotel in Washington DC
#29 Family Hotel in Washington DC
#38 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Washington, DC 5*
Number of rooms: 300
Reservation Options:
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Also Known As:
The Ritz-Carlton, Washington Dc Hotel Washington Dc
Washington Dc Ritz Carlton
Ritz Washington Dc
Ritz Carlton Washington Dc

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