This hotel is excellent but is not without minor faults. The service is very good and well-intentioned but I found it a bit intrusive. During my stay, the staff were convinced that I had called and asked for two lightbulbs to be changed in my room (I had not). I had informed them they must have the wrong room but there were two additional follow ups, which I did not appreciate given that I was jetlagged and trying to sleep early.
However, overall the hotel is top notch and the rate we received was competitive. I ordered room service 3 times and each time it was delivered promptly. This hotel provides excellent service but they do tend to charge a lot for each item. I did, however, appreciate the complimetary shoe shine service.
Overall, despite the minor faults, I would rate this hotel as a '5' given that the rate we paid was very competitive and provided good value. If you are looking for a top notch experience in the DC area, this hotel will fulfill your requirements.
- Official Description (provided by the hotel):
- The Ritz Carlton, Washington, D.C. is in the middle of it all, with impeccable service, exceptional accommodations and exclusive amenities. Our hotel is one of the city's most refined luxury hotels - an urban retreat where you can relax within the charging energy of a powerful city. Located in the heard of D.C.'s attractions, we are less than a mile from The National Mall and 1 mile from National Landmarks and Memorials. ... more less
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- Also Known As:
- The Ritz-Carlton, Washington Dc Hotel Washington Dc
- Washington Dc Ritz Carlton
- Ritz Washington Dc
- Ritz Carlton Washington Dc