This is the first time that I stayed at a Ritz and it has convinced me to stay at a Ritz wherever I go. The staff made you feel very welcome. The service is attentive and courteous without being obsequious. The best part? After finishing the Marine Corps Marathon and returning to my room, there was a knock. At the door was a staff member with balloons and a personalized plaque with my name and marathon time congratulating me for finishing the marathon. Special touches like that just makes the stay so much more memorable!