Well, let's start with the heater that had a lock on it so I couldn't turn the fan off without help from maintenance. That took an hour and two visits from maintenance. Then let's get to the drunk guest across the hall -- yes, the one I called the front desk about, whose response was to contact the police, who then woke me up a SECOND time to escort the guy out. Why do hotels insist on getting drunkard arrested? Flash forward to 5 a.m., when my room overlooking the back alley echoed with the sounds of the city garbage truck emptying the dumpster. The staff were less than apologetic about the whole thing. The only thing I can say in the hotel's favor is that at least I wasn't paying for the sleepless night. But I am a huge fan of the Hilton chain (even have the Hilton Honors Amex card) and they let me down in a major way this time.
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- Also Known As:
- Hilton Garden Inn Washington, Dc Downtown Hotel Washington Dc
- Hilton Washington Dc