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All reviewswhite housegrist millgreat locationmetro stationdirectly across the streetwithin walking distancenational mallfew blocksstreet noiseblue linewould stay here againbreakfast buffetindoor poolrestaurant stafffront desk staffsmithsonian museumssight seeing
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Reviewed November 30, 2013

Great location. Staff not up to par with Hilton Standards when compared to other Hiltons. There seems to be a lack of spark when dealing with the staff on questions or parking cars or hotel needs. Very clean hotel in a great location. This is an excellent hotel to navigate by foot to many places and easy access to stores for needed items and public transportation just up the street.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank KyeO3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIDC, General Manager at Hilton Garden Inn Washington, DC Downtown, responded to this reviewResponded December 2, 2013

Dear Kye O,

Thank you for taking the time to complete the online review.

Naturally I am disappointed to hear you felt the service lacked a "spark" during your stay. Our goal is to be your first choice when traveling to Washington or anywhere in the world.To that end if you wouldn't mind sending me an email directly to john.rish@hilton.com about your experience it will be helpful in coaching the staff.

Thank you once again and best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 23, 2013

How could you not love this hotel? It's very well located - walking distance to the White House, downtown DC, National Mall or you can head north to the Dupont Circle area. Rooms are always comfortable and clean. They serve an awesome breakfast. The staff is super friendly and accommodating, especially Mr. Eddy at the front desk. We are always treated like valued guests. Prices are very reasonable, particularly for DC. Check it out!

  • Stayed: November 2013, traveled as a couple
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1  Thank Marc T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2013

Room was sparkling, bed was very comfortable, free breakfast was delicious & parking was included with weekend getaway rates. Metro station across the street and within walking distance to White House and numerous memorials. Friendly & efficient staff also.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Andrew W. S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2013

While I stayed I ended up being rather sick and the staff were amazing. The room was really comfortable and in an amazing location in only a 5 minute walk to the White House. The restaurant is definitely worth a try as the food was lovely. The use of the washing machine was even highly appreciated as this was the mid way mark of a 5 week trip and clean clothes was something I was lacking by this point.

  • Stayed: October 2013, traveled solo
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1  Thank Erica K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2013

Clean, decent, small room, minuscule bathroom located a block from the White House and National Mall. Nice touches, like lemon water, tea, coffee and cookies in the lobby during the afternoon. I used my Hilton Honors points to spend the night, but $300 would have been excessive for this average hotel.

  • Stayed: November 2013, traveled as a couple
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Thank Vicente R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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