We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Worst bed ever!!!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hilton Garden Inn Washington, DC Downtown
Ranked #60 of 141 Hotels in Washington DC
Certificate of Excellence
Reviewed February 7, 2013

The full/queen beds in this hotel are the worst I've ever slept (more like didn't sleep) on. I tried to switch to a king room, but it wasn't available. I tried both beds in this room, and both were terrible. I am exhausted from a lack of sleep on this trip. The wifi kicked me off constantly, requiring me to sign back in every few minutes. The hotel is clean, the staff is very nice, and the breakfast is good.

Room Tip: Facing 14th street your room will be bright (which I like), but very noisy!!
See more room tips
  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank VSPBI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (3,072)
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,040 - 2,046 of 3,072 reviews

Reviewed February 4, 2013

A five minute walk from the White House, this excellent hotel is perfectly located to visit and walk downtown and the main sites in Washington DC. The rooms are well decorated and conformtable. The service is excellent. Even thought it is a bit pricy it is money well spent considering that the location of the hotel is excellent. The consierge was extremely helpful. The dinning room offered a nice breakfast and it was handy for an evening meal as well. The heated pool was a nice feature after a long day of walking in Washington. The Hamilton Restaurent close by was neat place and offered good food.

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank regulartraveler96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2013

We have enjoyed 3 excellent days in this hotel which is so well located....just 2 blocks from the White House and in easy walking distance of so many sights. For anything further afield the Metro is literally across the street. Our room was large and well appointed, with the most comfortable bed possible! Good restaurant with really friendly staff. A great hotel, and we'd definitely stay here again....

Stayed: February 2013, traveled as a couple
2  Thank Moffsaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2013

I always use Tripadvisor before booking a hotel and this time was no exception. Previous reviews highlighted the great location and they were right. It is an easy walk to the White House, the Washington monument and the museums.

On arrival we were greeted by a very pleasant young man who made sure that check in was quick and efficient. The room was lovely and a perfect size for myself, my mother, my husband and our 2 year old son. It was clean and well decorated. The cleaning staff were very pleasant and efficient.

We used the room service on several occasions and it was of a high standard, enjoyed by all.

The only negatives were.....

the hotel bar, which never opened on time and usually had most of it's seating area blocked off, thus making it so there was not enough seats for everyone wanting a quick refreshment. We resolved this by visiting a nearby hotel who were more than happy to serve us.

AND

Secondly the biggest negative. Eddie. Oh Eddie, you nearly negated all the good work your fellow reception staff had done. All we asked you for was for a late check out but you made it seem like we were asking for all the gold in the world. Actually remembering Eddie's level of customer service has made me change this review from 5/5 to 4/5. On top of Eddie's poor customer service he also seemed to have a lose grip on the fees associated with a late check out.

In conclusion we had a lovely stay in Washington and part of this was due to the hotel. We would definitely stay here again on return but we would avoid Eddie at all costs.

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Kim79my
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2013

This is my go-to location for trips to Washington. Metro is across the street, great variety of restaurants within walking distance. The hotel itself is well kept, and the staff is always very helpful. Breakfast buffet is extraordinarily good. The rooms are always clean, and one of my quirks is I like an A/C that will run the fan continuously to cover any noise, and this hotel has that too!

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Traveler1959-123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2013

We spent two days at HGI on 14th & were satisfied overall. The location is great, but the rooms are a bit small, the housekeeping could have been better & the card key required to use the elevator wasn't very convenient. We asked for a high room on the back side as recommended based upon reviews & didn't have any problems with noise. Would stay again if the price is right.

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank AprMay22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2013

Nice hotel, clean rooms, great location. The concierge and staff were quick on the bags and attentive with guiding to good restaurants. Nothing out of place, all as it should be. A nice experience and worth the reservation.

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Goncaptive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Washington DC hotels
Dupont Circle
Capital Hilton
Capital Hilton
#98 of 141 in Washington DC
3,262 reviews
Show Prices
Show Prices
Show Prices
Downtown / Chinatown
Hampton Inn Washington, D.C./White House
JW Marriott Washington, DC
#67 of 141 in Washington DC
3,165 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Washington, DC Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Washington, DC Downtown

Address: 815 14th St, NW, Washington DC, DC 20005-3301
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Washington DC
#21 Business Hotel in Washington DC
#36 Romantic Hotel in Washington DC
Price Range: $158 - $476 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Washington, DC Downtown 3*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Hotwire, Priceline, HotelQuickly, TripOnline SA and getaroom.com so you can book your Hilton Garden Inn Washington, DC Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Washington, Dc Downtown Hotel Washington Dc
Hilton Washington Dc

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing