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Courtyard Washington Convention Center
Ranked #46 of 142 Hotels in Washington DC
Certificate of Excellence
Reviewed June 3, 2012

Good: location is great. within walking distance to Chinatown dining and all the museums. The surrounding area is safe. Rooms have a Moderate amount of space for a downtown hotel,. Wi-Fi is included which is a nice treat compared to Big Beother Marriott which gouges its guests for WiFi
another plus is the room is very quiet. the walls and windows keep out ambient noise because... the building is pretty old and they built them better back then

the Bad: rooms range from $250 -$500 a ht which is outrageous for what you get. NO breakfast included and NO "managers reception snacks" like with Residence Inn and Embassy Suites. Im not sure why anyone would stay here when they could stay at the Residence Inn (also Marriott rewards) and get WiFi, breakfast and evening snacks. The only advantage this hotel has is its proximity to Chinatown, Cnvention Center and Fords Theatre area. Something else very dissapointing is the small TV and how far it is away from the bed. the tv viewing experience is poor. the tv is literally 21 feet away from the head of the bed and the screen is maybe 32". ive stayed in many hotels and this is by far the worst size-to-distance ratio ive seen. I expected more for $300 a night. Finally, there was an empty water bottle left in the room when I checked in. it happens, but it was a little annoying.

Bottom line: This hotel is not worth the price of admission. Im a Marriot Rewards Member and ive never tried a Courtyard Marriot until this stay. im a little dissapointed thus far

Room Tip: only reason to stay here above Residence Inn, Embassy Suites, Westin Hotel, etc is location or if al...
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  • Stayed: June 2012, traveled on business
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2  Thank Bob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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782 - 788 of 1,117 reviews

Reviewed June 2, 2012

The hotel has a good location, but the staff makes it top quality. The concierge, Sean, was extremely knowledgeable and helpful.

  • Stayed: June 2012, traveled with family
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1  Thank Chris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rshorter913, Operations Manager at Courtyard Washington Convention Center, responded to this reviewResponded June 4, 2012

Thank you for your visit and sharing your comments. I am so pleased Sean provided such an excellent service and assistance to you. He is truly along with our staff strives daily to exceed our guest expectations. We are pleased that you enjoyed your stay with us and are looking forward to your return visit.


Warm regards,
Ralph Shorter

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2012

We travel quite frequently to DC, and have never been treated with such KINDNESS, and RESPECT! This hotel is right in the heart of DC, and the easy access to the metro allows you to travel to all locations with ease! The hotel itself is clean, and offers many amenities (refrigerator/microwave in most rooms)., the happy hour and weekend brunch was delicious! There is a swimming pool and hot tub to relax in after a long day of walking the streets of DC. It's location puts it within close proximity of a wide array of dinning options. The staff is wonderful,each and everyone that we had the pleasure of passing in the hallways to the front entrance always greeted us, and had a willingness to help us when needed! Our stay made us feel like we were staying with family, and that we will never forget!

Room Tip: We had booked several rooms for a family event, each room is arranged differently! Ask for a room th...
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  • Stayed: May 2012, traveled with family
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1  Thank LPH0707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rshorter913, Operations Manager at Courtyard Washington Convention Center, responded to this reviewResponded June 4, 2012

We are so pleased you enjoyed your visit with us and found our location ideal. We strive to exceed our guest expectations and are glad you enjoyed our daily guest, "thank you" reception as well. We are looking forward to your next visit with us.
Warm regards, Ralph Shorter Operations Manager

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Reviewed May 30, 2012

We stayed at this hotel because the one we usually stay at in DC had construction issues.

The location is VERY convenient to almost anything you would want to see in DC. Within walking distance of The Mall (even for a fat old guy with asthma), and the Metro about a half-block away will take you just about anywhere else. However, things go down-hill from there:
Our room was clean but small (the bathroom was really small-- you had to squeeze in between the commode and the wall to get the door closed). You'll want an upper floor interior room to keep away from street noise.

Also, plan to eat elsewhere. The food in the hotel is awful. Breakfast is not free, although for the quality it should be. Our evening meal at the hotel restaurant suffered from rushed service and poorly prepared food. Although we did eat late, I don't think that should have mattered. We had a very good meal the next day at The Chop House, which is a couple of blocks from the hotel.

The only parking at the hotel is valet parking and it's expensive-- more than $44.00 per day with tax-- which I knew in advance. But what really steamed me is they charge by the calendar days, not the number of days you booked. So we booked two days, arriving Saturday and Checking out Monday morning, but we got tapped for parking for three days.

I look forward to going back to DC and staying at our old, familiar, comfy hotel. This was a disappointment.
I
f you stay at this property, be prepared for a mixed experience at best. You'll be paying for the convenience in more ways than one.

Room Tip: Upper floor interior room to avoid street noise.
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  • Stayed: May 2012, traveled with family
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Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rshorter913, Operations Manager at Courtyard Washington Convention Center, responded to this reviewResponded June 4, 2012

We are delighted to hear you enjoyed our location. We apologize for the not so good dining experience. Our Gordon Biersch’s restaurant always delivers outstanding service and receives great reviews. The service you receive is not a true reflection of that service. As you would agree our parking rates are commensurate with all downtown Washington Dc, hotels. Thank you once again for staying with us and sharing your feedback. We hope to welcome you back for a return visit.

Warn regards,
Ralph Shorter

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Reviewed May 29, 2012

Location, location, location. You really can walk everywhere from here. We went over April vacation with our kids (7 & 10) and only once took a cab and once took the subway. it is still a lot of walking but can easily be done. Close to the mall, wax museum, verizon center, etc. Rooms are comfortable but not huge. They are clean and well maintained. Cons: the pool is miniscule, The picture on their website makes it look huge-it is TINY. No views-our window opened to brick wall so the room was very dark. We were not in it much so it wasn't a huge deal. Would definitely stay here again if we are in the DC area.

  • Stayed: April 2012, traveled with family
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Thank vacationplannerMa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rshorter913, Operations Manager at Courtyard Washington Convention Center, responded to this reviewResponded June 4, 2012

Thank you for your visit and comments. We are happy that you enjoyed your visit and found our location ideal and staff so friendly and helpful. We look forward to welcoming you back in future.

Warm regards,

Ralph Shorter Operations Manager

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Reviewed May 27, 2012

My wife and I decided to spend a couple of days in DC to see the sights. My wife had never seen the White House before, which is why I picked this property to stay at. There is so much to do and most of it is in walking distance of the motel. The staff is welcoming and friendly, but Sean, the hotels concierge, went above expectation with his service. Sean booked us on the night bus tour of the monuments, capitol and White House, which I would recommend due to less school field trip kids. The next evening my wife and I were eating dinner at the bar in the restaurant when Sean noticed us. He came in and told us that he had to find something for us to do. He came back a few minutes later with three suggestions for us to do. We were able to do a couple of them, but Sean’s recommendations were fantastic. Our room was spacious and clean. Even though there is a night club directly across the street, the room was quiet and you could not hear any street noises. I will absolutely stay at this property again and would recommend it to anybody.

  • Stayed: May 2012, traveled as a couple
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2  Thank KenDeV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rshorter913, Manager at Courtyard Washington Convention Center, responded to this reviewResponded May 29, 2012

Thank you for your visit and sharing your comments. I am so pleased Sean provided such an excellent service and assistance to you. He is indeed a valuable member of our team. We are pleased that you enjoyed your stay with us and are looking forward to your return visit.

Warm regards,

Ralph Shorter

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Reviewed May 23, 2012

Got a great deal on this hotel from Priceline. In a converted old bank, in a great location as a base for exploring all that DC has to offer. A short walk in either direction will get you to a Metro Stop. The room was very clean and modern. Free wine and apps late afternoon was a nice touch. Parking was ridiculous at $38 - (parked nearby for almost half that). Check in -check out was smooth and the staff were very attentive. The attached brewery/ restaurant made for easy dining

  • Stayed: May 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Phuzzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rshorter913, Manager at Courtyard Washington Convention Center, responded to this reviewResponded May 29, 2012

Thank you for your visit and sharing your comments. We agree our downtown location is excellent and convenient to all points of interest. We are so pleased you found our staff friendly and hotel to your liking. As you will find, our parking rates are commensurate with all Washington, DC downtown hotels. Thank you for your feedback and we hope to welcome you again in the future.

Warm regards,

Ralph Shorter

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Washington Convention Center

Address: 900 F St. NW, Washington DC, DC 20004-1404
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Washington DC
#35 Romantic Hotel in Washington DC
#60 Business Hotel in Washington DC
Price Range: $103 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Washington Convention Center 3.5*
Number of rooms: 188
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Also Known As:
Courtyard By Marriott Washington Hotel Washington Dc
Courtyard Washington Hotel
Courtyard Washington Dc
Washington Dc Marriott
Washington Dc Courtyard

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