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“Great experience”

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The Westin Georgetown, Washington D.C.
Ranked #40 of 142 Hotels in Washington DC
Certificate of Excellence
GreenLeadersSilver level
Reviewed March 31, 2014

I was recently a guest at the hotel for a long weekend to attend a family wedding. From check-in to check-out the entire staff was polite, knowledgeable, professional and more than accommodating. The hotel was secure, clean and easily accessible for individuals who, like myself, use a walker. The events at the hotel included a Friday night buffet, a Saturday night wedding and a Sunday morning brunch. All the events went off without a hitch. The presentation and service at all the events excellent. I requested a handicap accessible room. The room was large and the bathroom tub/shower was equipped for people with disabilities. Although it is hard to single out individuals, I would like to thank Slone Aureli, from Food and Beverage and Elise Kolle, who works with the brides, for the attention, thoughtfulness and accommodations they showed me during the wedding, cocktail hour, and reception while still doing their jobs. The hotel upon confirming the reservation, asked if I needed anything else to make my stay more comfortable. Would stay there again in a heartbeat.

Room Tip: When you make a reservation tell them about any special needs.
  • Stayed: March 2014, traveled solo
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1  Thank Burton K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter Y, Manager at The Westin Georgetown, Washington D.C., responded to this reviewResponded April 2, 2014

Dear Burton K.

Thank you for taking the time to give us your feedback on Trip Advisor. We remember your wedding. Everyone commented that they had a good time. We will definitely share your comments with our entire team.

Thank you again,

Peter Yeung
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,007 - 1,013 of 1,854 reviews

Reviewed March 28, 2014

The staff of Amadou, Deenny and Mohammed were wonderful each more when they greeted me and helped me get a cab to the office. Great group of folks! I wish we could get such enthusiam and service in NYC - Thank you!

Chris

  • Stayed: March 2014, traveled on business
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Thank Exit22Music
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter Y, Manager at The Westin Georgetown, Washington D.C., responded to this reviewResponded April 1, 2014

Dear Exit22Music,

I really enjoyed reading your shout out about our Bell / Valet Team. I have to agree that they are a group of great Guys. Thank you for your Feed back. We will share it with the whole team. You may not take them to NYC.

Be Well,

Peter Yeung
Director of Operations

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Reviewed March 24, 2014

What a wonderful hotel and staff! And the location is perfect, too! Most of the hotels in D.C. are worn and do not get good ratings...this Westin is different and it definitely shows! The lobby is up to date and is busy with different events...thank you!

  • Stayed: March 2014, traveled with family
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2  Thank 123456mb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter Y, Manager at The Westin Georgetown, Washington D.C., responded to this reviewResponded April 1, 2014

Dear 12345mb,

Thank you for your comments on Trip Advisor. We work very hard on maintaining the physical aspects of the Hotel as well as Cleaniness and we thank you for noticing. We are currently working on a renovation project to take our Lobby to the next level. More to come. Thank you again for staying with us.

Peter Yeung
Director of Operations

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Reviewed March 24, 2014

Haile is a very friendly and attentive doorman. He is always proactive in asking if I need a cab, umbrella, etc without me asking for it which is nice. Just one of several reasons why I keep coming back here.

  • Stayed: March 2014, traveled on business
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Thank Alan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter Y, Manager at The Westin Georgetown, Washington D.C., responded to this reviewResponded April 3, 2014

Dear Arr195,

Thank you for your feedback about Haile. It is no surprise why he was our "Associate of the Year for 2013" We will share your comments with him and the Team. Thank you for coming back.

Be Well,

Peter Yeung
Director of Operations

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Reviewed March 24, 2014

I love the Westin brand. The beds are wonderful and the staff was more than accommodating. The hotel is just a few minutes walk to main Georgetown streets. We did eat in the Caucus Room for breakfast and it was really good. Also had room service and had a great blue cheese burger. Bathrooms were huge and the corner room overlooking M street was lovely. Oh - also liked the coffee machine and Starbucks coffee.

Room Tip: I liked the corner - but I can live with a little noise for the view.
  • Stayed: March 2014, traveled with family
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Thank leesatraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter Y, Manager at The Westin Georgetown, Washington D.C., responded to this reviewResponded March 28, 2014

Dear Ish41,

Thank you for your nice feed back on Trip Advisors. We are elated that you enjoyed your stay. Many of our guests have mentioned how much they like our large Bathrooms. Thanks you again and we hope to see you again soon.

Peter Yeung
Director of Operations

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Reviewed March 23, 2014

We had a really nice stay at this hotel. The hotel is not right in the middle of the main shops and restaurants of Georgetown but it is nearby. The bed was incredible and the bathroom is huge. We had a nice dinner at the Latin restaurant Boveda. Overall a great stay and would select it again.

  • Stayed: March 2014, traveled as a couple
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Thank ccctravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter Y, Manager at The Westin Georgetown, Washington D.C., responded to this reviewResponded April 3, 2014

Dear ccctravels,

Thank you for your feedback on Trip Advisor. It sounds like you had a great visit and ejoyed the Hotel. Compared to most Hotels, our bathrooms are large and we do recieve lots of positive comments from our guests about them. Take care and we hope to see you again in the near future.

Peter Yeung
Director of Operations

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Reviewed March 22, 2014

I tried a few hotel in Washington and kept coming back at the Westin.
The hotel has good rooms, descent service, recognize SPG membership, and offers a great Latino bar downstairs with some ambiance and sometimes salsa lessons.
Great location too.

  • Stayed: March 2014, traveled on business
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Thank Noctanet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter Y, Manager at The Westin Georgetown, Washington D.C., responded to this reviewResponded March 24, 2014

Dear Noctanet,
Thank you for sharing your feed back with us on Trip Advisor. We are please to know that you enjoyed Boveda Restaurant and we will definitely pass this to the rest of the Team. Service is very important to us and we strive to create a memorable experience for all our guest. We appreciate your continued loyality and we hope to see you again soon.

Be Well,

Peter Yeung
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Georgetown, Washington D.C.

Address: 2350 M St NW, Washington DC, DC 20037-1417
Phone Number:
Location: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Green Hotel in Washington DC
#22 Luxury Hotel in Washington DC
#27 Romantic Hotel in Washington DC
#28 Family Hotel in Washington DC
#32 Business Hotel in Washington DC
Price Range: $176 - $681 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Georgetown, Washington D.C. 4*
Number of rooms: 267
Official Description (provided by the hotel):
Feel Better when you leave than when you arrived! A short walk or subway ride to The White House, Georgetown's shops and restaurants, the Kennedy Center, and Dupont Circle. The Westin Georgetown, Washington D.C. Is a refreshing choice for travel! ... more   less 
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Also Known As:
The Westin Georgetown, Washington d.c. Hotel Washington Dc
Westin Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin

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