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“Great staff, great location”

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The Westin Georgetown, Washington D.C.
Ranked #37 of 142 Hotels in Washington DC
Certificate of Excellence
GreenLeadersSilver level
Reviewed September 16, 2013

I very much enjoyed my time at the Westin Georgetown. The proximity of the hotel to Dupont Circle and Georgetown make it an excellent hotel for a carless stay.

Check-in was easy, and the staff was very courteous. Our room was a good walk from the elevator, so make sure to request closer room if that bothers you. The room itself was nice, except for the support beam in the middle of the room. This essentially rendered a good portion of our space useless, which was exacerbated by a poorly-placed armchair.

Nonetheless, I would certainly stay at this hotel again. The two hotels on the property look decent enough, and there's a Starbucks about 500-feet from the hotel entrance. In this case, the pros far outweighed the cons.

Room Tip: Close to the elevator! You can end up miles away if not.
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  • Stayed: September 2013, traveled as a couple
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Thank cfriedman2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,163 - 1,169 of 1,911 reviews

Reviewed September 12, 2013

The Georgetown Westin's staff is excellent. They really make you feel welcome. We had the chance to thank Erwing, at the door, who has many years working for the company, and who's friendly attitude and efforts to please us was exceptional.
Thanks!!

  • Stayed: August 2013, traveled with family
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Thank mcperaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

The staff here has always been kind, professional, and very helpful. I would recommend this hotel to anyone staying in the area. James, Aldo, Deenny, Amadou and all others .... you do an excellent job every day. Thanks!

  • Stayed: August 2013, traveled on business
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Thank Alan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2013

The Georgetown Westin was the host hotel for my daughter's wedding over Labor Day weekend. We had approximately 35 rooms booked by our guests. The Westin staff was incredible. Everyone was friendly, helpful and extremely sincere in their efforts to make us feel welcome. They made this the best hotel experience of my life. It felt like home and felt like the entire staff was part of our extended family.

If Nordstrom's is the epitome of retail service, then the Westin Georgetown staff is now my gauge for the best in hotel service.

They constantly were asking how they could help, the staff knew us by name, the door attendants always warmly welcomed us back, the front desk staff was knowledgeable, accommodating and always looking to go the extra mile to help. The concierge had lots and lots of suggestions for our every need, the housekeeping staff was excellent and the event staff made our post wedding brunch the perfect ending to our spectacular weekend. If you are thinking of hosting an event at the hotel, you will be extremely excited when getting a chance to work with their Elise, their event manager. She is incredible.

All of our guests were thrilled with the accommodations and were constantly telling us so through the whole weekend.

The Georgetown Westin deserves a 10 on a scale of 1-5.

  • Stayed: August 2013, traveled with family
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Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter Y, Manager at The Westin Georgetown, Washington D.C., responded to this reviewResponded September 27, 2013

Dear Richard S.,

Thank you so much for letting us be a part of such an important weekend. We shared your feed back with our entire team and it was moving. We were touched by the emotion you shared with your words. Thank you again and see you soon.

Be well,

Peter Yeung

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2013

It really was a nice place to stay. We arrived very early and thought we would have to wander around the area waiting but the hotel desk staff were extremely accommodating. They allowed us to check in early and that was a nice surprise. The room was large, clean, spacious with all the amenities one could use. There is a very nice dining room for meals, great lounge and bar, an outdoor leisure area, small pool and beautiful foyer area. The front staff were extremely nice providing directions and suggestions on what to do and where to visit. The hotel is within walking or taxi use to all of the major attractions. The only con I would offer is that you will need to remember that parking is very expensive in the DC area and the Westin is no exception, so add that to your vacation budget.

  • Stayed: September 2013, traveled with friends
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Thank rideeasy5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

As someone who travels frequently, I can say confidently that the Westin Georgetown is among the best at delivering consistently friendly customer service. I was welcomed with a snack and drink during one of my first stays, and Amadou and Deenny are always happy to help find a cab or open the door. Will definitely be staying here again!

  • Stayed: September 2013, traveled on business
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Thank rpin813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

I'm at the Westin Georgetown every week Mon-Thurs for business and cannot say enough great things about the property -- rooms are great and spacious, food is good, but what really sets it apart is the staff.
-The valets are incredibly courteous and helpful, in particular Amadou and Deenny. Once I was coming back from a run and Amadou saw me approaching and came out to greet me with a water bottle and a towel.
-the SPG managers and Stay Ambassadors do a great job -- Melissa Spedden never fails to leave us some cookies or a snack in the room. Once, when I was staying for the weekend, Lana Kim surprised my fiance & I with a welcome note and two bottles of wine for us to enjoy. It really made the weekend stay special.

  • Stayed: September 2013, traveled on business
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Thank Anne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Georgetown, Washington D.C.

Address: 2350 M St NW, Washington DC, DC 20037-1417
Phone Number:
Location: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Green Hotel in Washington DC
#20 Luxury Hotel in Washington DC
#27 Romantic Hotel in Washington DC
#28 Family Hotel in Washington DC
#32 Business Hotel in Washington DC
Price Range: $129 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Georgetown, Washington D.C. 4*
Number of rooms: 267
Official Description (provided by the hotel):
Feel Better when you leave than when you arrived! A short walk or subway ride to The White House, Georgetown's shops and restaurants, the Kennedy Center, and Dupont Circle. The Westin Georgetown, Washington D.C. Is a refreshing choice for travel! ... more   less 
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Also Known As:
The Westin Georgetown, Washington d.c. Hotel Washington Dc
Westin Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin

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