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Reviews (2,047)
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All reviewscaucus roomheavenly bedfront deskgreat locationm streetfoggy bottomlincoln memorialmini barfew blockswhite househotel restaurantvalet parkingnational mallmetro stationgeorgetownspgconcierge
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1,460 - 1,465 of 2,047 reviews
Reviewed October 8, 2012

Hotel Manager, please confirm you are still using heavenly beds. Staff was friendly, Renovation is great, but my bed was hard. I always look forward to the heavenly Westin experience so hoping I had a very new room on the eighth floor and perhaps the bed just hadn't been broken in yet. My husband didn't mind it so maybe it's me but I stay in a lot of hotels and know this isn't what I'm used to.

  • Stayed: October 2012, traveled as a couple
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1  Thank EventPlanner_7186700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen S, Manager at The Westin Georgetown, Washington D.C., responded to this reviewResponded October 14, 2012

Thank you for your inquiry! Yes, all of our rooms include the Westin Heavenly Bed. We apologize that your experience with the bed was not..heavenly. Should you be planning a return trip to our area, please connect with our Director of Operations, Peter Yeung at 202. 955.4437. It is important for us that your time with us enjoyable.
Thank you again.
Stay well.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 6, 2012

This property was easy to access from the Metro with a short and enjoyable walk. I was in the City for a quick meeting and found the Westin Georgetown to be a place to get a great night's sleep. I found several small restaurants nearby where I had a great lunch on the patio when I arrived.

The staff were warm and extremely helpful. Despite some reviews remarking that this property was a ways from the center city I found this to only be a minor inconvenience. I was able to walk to the memorial sites without overexertion. In the morning it was a very quick run down to the mall and access to everything. Don't let the location fool you. The staff is great, rooms clean and comfortable and if you don't want to walk the metro is barely a block away.

  • Stayed: September 2012, traveled on business
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1  Thank sb631
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen S, Manager at The Westin Georgetown, Washington D.C., responded to this reviewResponded October 14, 2012

Thank you for taking time to share your review! Your review will assist our future guests plan for their trip! We are happy to hear that you enjoyed your stay with us and the location of the hotel met your needs. We are proud that our team was able to make you stay memorable.
Stay well.

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Reviewed October 3, 2012

Went here for our anniversary and had a great time. The staff was very friendly and accommodating. Valet service was quick. The room was a little small but king size bed and very comfy. The bathroom is very nice, love when the toilet is separate from the rest of the bathroom. Big tub and spa showers are a plus! I'm probably a little bias to this hotel considering this was our anniversary weekend and we also got engaged the first night we were there!

Stayed: September 2012, traveled as a couple
2  Thank Erin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen S, Manager at The Westin Georgetown, Washington D.C., responded to this reviewResponded October 4, 2012

Thank you for your review. We are so happy that you were able to share your special occasion with us! Thank you for your compliments to our staff. We are so proud of their passion for service! We are glad you enjoyed our heavenly bath, we like to think we have the best baths in town.
We do hope you return..cheers to another year of marriage happiness!
Stay well.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2012

This was our 5th trip to DC in the past 6 months and obviously this is "our" hotel! With the exception of the first visit when we had a hard time getting an upgrade, we have been greeted warmly at check in and upgraded to lovely rooms/suites. The doormen and bellhops are friendly and always greet us by name with a smile. The renovations are complete and the new restaurant was beautiful. Unfortunately, we didn't have time to try it.
Only very small gripe: wish they would put 2 robes in the room so we wouldn't have to ask.

Room Tip: Rooms facing courtyard are very quiet. Some rooms are FAR from the elevator so ask before checking in.
  • Stayed: September 2012, traveled with family
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Thank missylrp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen S, Manager at The Westin Georgetown, Washington D.C., responded to this reviewResponded October 4, 2012

Thank you for your review and THANK YOU for your loyalty! Your review will help future guests. We have shared your feedback regarding the robes with our team. We look forward to your return!
Stay well.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2012

What we liked were, in no particular order: 1. the comfy bed, 2. the bathrooms- large, beautifully appointed, 3. the attentive service (e.g.,I left a pair of trousers there- housekeeping notified security, and now my slacks are en route home- and, it was nice to have the staff welcome us home after a long day of traipsing in the city) 4. the new restaurant- reasonably priced, modern decor, and a gracious, earnest waiter, 5. the deli across the street, 6. the short walk to the GWU-Foggy Bottom station. 7. the workout facilty- two large rooms and the pool suitable for lap swim (but paint the ends!!) Our only complaint MIGHT have been the paucity of restaurants in the immediate neighborhood, but was alleviated by "discovering" the in-house restaurant mentioned above.
Very much worth it, in my humble opinion. I'd go back.

Room Tip: Street side I felt was better than the court side, as there was a wedding that evening. Street noise almost non-existent.
  • Stayed: September 2012, traveled as a couple
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Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen S, Manager at The Westin Georgetown, Washington D.C., responded to this reviewResponded October 2, 2012

Thank you for taking time to share your review. Your feedback will assist future guests as well as us in making improvements (the pool paint) and to recognize the team for their positive work! We are very excited that you mentioned our new food & beverage venues that have recently opened.
We hope you enjoyed your Washington DC – Westin experience and look forward to your return.
Stay well.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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